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Recruiter Consensus in Judging Applicant Résumé Content

Stafford, Benjamin Arthur
http://rave.ohiolink.edu/etdc/view?acc_num=osu1243361579

Abstract Details

2009, Master of Labor and Human Resources, Ohio State University, Labor and Human Resources.
The evaluation of résumés, often called screening, is a step in which the applicant’s presentation is interpreted and judged by the employer to represent the applicant’s employability. When interpreting résumé content, recruiters make judgment calls (i.e., inferences) about the connection between the content listed and its association with specific personal characteristics in the world of work. This study investigated the nature of recruiter inferences by focusing on the level of agreement, or consensus, across recruiters in their inferences. Results suggest that there was little consensus amongst recruiters on the degree to which certain individual résumé content items are representative of specific skills, abilities, and work styles of an applicant. The study also investigated whether recruiter characteristics, such as the recruiter’s years of experience, industry, personal experience with résumé content, or need for cognition may explain meaningful differences in consensus levels. Recruiters with greater years of experience screening résumés showed increased consensus in their judgments. Recruiters’ consensus levels in judgments were inconclusive when associated with the recruiters’ specific industry or personal experience. Recruiters with lower need for cognition also displayed increased consensus. The results of this study cast doubt on whether the résumé screening process identifies applicants with abilities appropriate for jobs.
Jill Ellingson, PhD (Committee Chair)
Venkat Bendapudi, Phd (Committee Member)
42 p.
Business Community
resume; resumes; resume screening; recruiter; recruiters; recruitment

Recommended Citations

Citations

  • Stafford, B. A. (2009). Recruiter Consensus in Judging Applicant Résumé Content [Master's thesis, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1243361579

    APA Style (7th edition)

  • Stafford, Benjamin. Recruiter Consensus in Judging Applicant Résumé Content. 2009. Ohio State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1243361579.

    MLA Style (8th edition)

  • Stafford, Benjamin. "Recruiter Consensus in Judging Applicant Résumé Content." Master's thesis, Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1243361579

    Chicago Manual of Style (17th edition)

osu1243361579
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© 2009, all rights reserved.
This open access ETD is published by The Ohio State University and OhioLINK.