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Communication Factors Which Promote Employee’s Job Satisfaction in Taiwan High-Tech Industry: A Personality Traits Study

Tseng, Hsing Yu

Abstract Details

2006, Master of Arts, University of Akron, Communication.
Effective communication in the work place contributes significantly towards the performance of employees and gives rise to enhanced job satisfaction. This paper investigates the communication factors that have a significant influence on job satisfaction as well as the variation in job satisfaction explained by differences in workers’ characteristics in terms of the big five personality traits among Taiwan high-tech industry employees. Three translated version of instruments including the Communication Satisfaction Questionnaire (CSQ), the Job Descriptive Index (JDI) and the NEO Five-Factor Inventory (NEO-FFI) were used in a web-based survey to collect the self-report data. The findings showed that employees’ communication satisfaction and job satisfaction can be successfully predicted by the Big Five personality traits of Extraversion, Openness to Experience, Agreeableness, and Conscientiousness, except Neuroticism in a Taiwanese sample. Future study in this area should also focus on determining other variations in communication satisfaction and job satisfaction, such as organizational culture differences.
Heather Walter (Advisor)
45 p.

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Citations

  • Tseng, H. Y. (2006). Communication Factors Which Promote Employee’s Job Satisfaction in Taiwan High-Tech Industry: A Personality Traits Study [Master's thesis, University of Akron]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=akron1154029935

    APA Style (7th edition)

  • Tseng, Hsing. Communication Factors Which Promote Employee’s Job Satisfaction in Taiwan High-Tech Industry: A Personality Traits Study. 2006. University of Akron, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=akron1154029935.

    MLA Style (8th edition)

  • Tseng, Hsing. "Communication Factors Which Promote Employee’s Job Satisfaction in Taiwan High-Tech Industry: A Personality Traits Study." Master's thesis, University of Akron, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=akron1154029935

    Chicago Manual of Style (17th edition)