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Gary Logan Rife Dissertation.pdf (1.24 MB)

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THE INFLUENCE OF FEEDBACK ORIENTATION AND FEEDBACK ENVIRONMENT ON CLINICIAN PROCESSING OF FEEDBACK FROM CLIENT OUTCOME MEASURES

Rife, Gary Logan
http://rave.ohiolink.edu/etdc/view?acc_num=akron1477989509706831

Abstract Details

2016, Doctor of Philosophy, University of Akron, Counseling Psychology.
The use of client outcome measures has gained increased traction as an evidence based practice that enhances treatment quality by providing clinicians with feedback regarding their clients’ responses to treatment. At the same time, an understanding of how feedback from client outcome measures can be best utilized as an intervention to enhance treatment is still being developed. The current study attempted to enhance this understanding by integrating various components of feedback theory to investigate how person and environment variables influence the feedback process associated with clinicians’ responses to feedback from client outcome measures. Specifically, in a sample of clinicians (n=87) representing agencies across the country, the current study measured the effect clinicians’ feedback orientation and their agency’s feedback environment have on the attention a clinician gives to feedback from client outcome measures, the extent to which a clinician accepts the feedback, how committed a clinician is to the goal of addressing the issues raised by the feedback, and the degree to which a clinician believes that he or she has personal control over the issues noted in the feedback. Results from hypothesis testing demonstrated that a clinician’s feedback orientation is significantly related to how a clinician attends to feedback, how committed the clinician is to addressing the feedback, and how much control the clinician perceives over the issues noted in the feedback. No support was found for the relationship between clinicians’ agency feedback environment and how clinicians process feedback from client outcome measures. Exploratory analyses were conducted to test for confounds by examining the relationship between person-environment demographic variables and the feedback process outcome variables. The results from the exploratory analyses indicated that the relationship between clinician feedback orientation and the feedback process outcome variables were not confounded by any of the person-environment demographic variables. Moreover, some person-environment variables proved to have significant relationships with the feedback process outcome variables. The current study’s findings are discussed in the context of the extant feedback and client outcome measure literature. The implications of the findings for the practice of using client outcome measures to enhance treatment are also discussed.
Charles Waehler (Advisor)
151 p.
Counseling Psychology
client outcome measures; feedback orientation; feedback environment; routine outcome monitoring

Recommended Citations

Citations

  • Rife, G. L. (2016). THE INFLUENCE OF FEEDBACK ORIENTATION AND FEEDBACK ENVIRONMENT ON CLINICIAN PROCESSING OF FEEDBACK FROM CLIENT OUTCOME MEASURES [Doctoral dissertation, University of Akron]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=akron1477989509706831

    APA Style (7th edition)

  • Rife, Gary. THE INFLUENCE OF FEEDBACK ORIENTATION AND FEEDBACK ENVIRONMENT ON CLINICIAN PROCESSING OF FEEDBACK FROM CLIENT OUTCOME MEASURES . 2016. University of Akron, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=akron1477989509706831.

    MLA Style (8th edition)

  • Rife, Gary. "THE INFLUENCE OF FEEDBACK ORIENTATION AND FEEDBACK ENVIRONMENT ON CLINICIAN PROCESSING OF FEEDBACK FROM CLIENT OUTCOME MEASURES ." Doctoral dissertation, University of Akron, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=akron1477989509706831

    Chicago Manual of Style (17th edition)

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This open access ETD is published by University of Akron and OhioLINK.