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Teaming at a Distance: The Work Experience on Global Virtual Teams

Maley, Lejla Bilal
http://orcid.org/0000-0002-3912-4647
http://rave.ohiolink.edu/etdc/view?acc_num=antioch1588265024091539

Abstract Details

2020, Ph.D., Antioch University, Leadership and Change.
Global Virtual Teams (GVTs) enable organizations to become more flexible, and to adapt and react to turbulent, complex and dynamic environments. These teams span boundaries such as space, time, and geography, working collaboratively to achieve a shared purpose. Due to their reliance on technology for communication, knowledge sharing, and project management, structural and nonstructural components of their design must exist to enable these teams to exist and flourish at the edge of innovation. The human experience of working in virtual teams remains insufficiently observed, yet crucial to their sustainability. This dissertation study employed an exploratory sequential mixed methods design to provide insights into the experience of working as a member or leader on a GVT. In phase one, a theoretical framework was developed to identify themes and sub-themes that emerged from 21 interviews with GVT practitioners from seven nations and multiple time zones across many sectors. The data revealed that experiences of working on a GVT are best expressed by four major themes: team design (both structural and nonstructural) components, cross-cultural communication, human dynamics, and technology. One meta-theme emerged, adaptability, which is well supported by the chosen guiding theoretical framework, adaptive structuration theory (AST), as well as extant research. The results of phase one informed development of a survey instrument; a pilot test of this instrument showed promise for future validation of a scale that accurately depicts the experiences of working on a GVT. The current findings support practical applications toward better understanding team functioning, essential human needs, and best practices for team awareness and functioning. This dissertation is available in open access at AURA: Antioch University Repository and Archive, http://aura.antioch.edu/and OhioLINK ETD Center, https://etd.ohiolink.edu/.
Jon Wergin, PhD (Committee Chair)
Aqeel Tirmizi, PhD (Committee Member)
Muriel Scott, PhD (Committee Member)
232 p.
Management; Organization Theory; Organizational Behavior; Social Psychology
Global Virtual Team; GVT; mixed methods; thematic analysis; team leadership; dispersed teams; global teams; technology; team design; cross-cultural communication; adaptability; human dynamics; CMC

Recommended Citations

Citations

  • Maley, L. B. (2020). Teaming at a Distance: The Work Experience on Global Virtual Teams [Doctoral dissertation, Antioch University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1588265024091539

    APA Style (7th edition)

  • Maley, Lejla. Teaming at a Distance: The Work Experience on Global Virtual Teams. 2020. Antioch University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=antioch1588265024091539.

    MLA Style (8th edition)

  • Maley, Lejla. "Teaming at a Distance: The Work Experience on Global Virtual Teams." Doctoral dissertation, Antioch University, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1588265024091539

    Chicago Manual of Style (17th edition)

antioch1588265024091539
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© 2020, all rights reserved.
This open access ETD is published by Antioch University and OhioLINK.