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University Diversity Training Needs Assessment: The Perspectives of African, Latina/o, Asian, Pacific Islander, and Native American Students

Monago, Emily A.

Abstract Details

2008, Doctor of Philosophy (Ph.D.), Bowling Green State University, Communication Studies.
Communication scholars have acknowledged that racial diversity does not receive adequate examination from organizational communication scholars. This study examined race-related diversity training at a predominantly white Northwest Ohio university from the perspectives of undergraduate African, Latina/o, Asian, Pacific Islander, and Native American (ALANA) students. Research demonstrates that on predominantly white campuses, ALANA students may face unique challenges that may differ from the experiences of their white peers. However, race-related diversity training programs are frequently developed without assessing the needs of ALANA people. This research used open-ended surveys with 127 ALANA students, audiotape recorded interviews with seven ALANA students, and a diversity training manual. Grounded theory was used to develop themes. The manual themes were compared to ALANA-generated themes to assess whether students needs were being met by the current diversity training program. There were three race-related themes that materialized as unmet needs for the participants. The three unmet needs were assistance with coping with the biases of others; the ability to recognize support and develop richer interpersonal relationships; and the obligation to educate others about ALANA people while simultaneously representing all people from their respective ALANA groups. There were two themes that manifested differently in the manual and student data. These themes were examining natural behaviors and actions and making connections with life experiences. In conclusion, the diversity training activities contained in the manual do not fully meet the needs of ALANA students. This dissertation concludes with a discussion of the findings, implications, and future recommendations.
Lynda Dixon, PhD (Advisor)
Milton Hakel, PhD (Committee Member)
Laura Lengel, PhD (Committee Member)
Radhika Gajjala, PhD (Committee Member)
144 p.

Recommended Citations

Citations

  • Monago, E. A. (2008). University Diversity Training Needs Assessment: The Perspectives of African, Latina/o, Asian, Pacific Islander, and Native American Students [Doctoral dissertation, Bowling Green State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1206331223

    APA Style (7th edition)

  • Monago, Emily. University Diversity Training Needs Assessment: The Perspectives of African, Latina/o, Asian, Pacific Islander, and Native American Students. 2008. Bowling Green State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1206331223.

    MLA Style (8th edition)

  • Monago, Emily. "University Diversity Training Needs Assessment: The Perspectives of African, Latina/o, Asian, Pacific Islander, and Native American Students." Doctoral dissertation, Bowling Green State University, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1206331223

    Chicago Manual of Style (17th edition)