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Rada-Bayne Dissertation 2018 2.2.pdf (1.19 MB)

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Is it them? Or is it you? Examining Perceptions of Workplace Incivility Based on Personality Characteristics

Rada-Bayne, Alison M
http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1522420404047066

Abstract Details

2018, Doctor of Philosophy (Ph.D.), Bowling Green State University, Psychology/Industrial-Organizational.
Despite a wealth of research on the antecedents and outcomes of workplace incivility, little is known about the effect of individual differences on perceptions of incivility. The current study sought to examine whether personality and additional individual difference characteristics were predictive of perceptions of incivility. A sample of 295 working adults were exposed to vignettes depicting workplace interactions that could be interpreted as uncivil, and were asked to rate the degree to which each of these were perceived as rude, as well as to describe how they would hypothetically respond to a subset of these items. Results indicated that conscientiousness, narcissism, and hostile attribution bias were positively related to perceptions of incivility. Qualitative analysis demonstrated that the majority of participants would not escalate the described situations. Analyses additionally demonstrated that customer- and coworker-perpetrated incivility were perceived as more uncivil than supervisor incivility. Theoretical and practical implications of these findings for future incivility research are discussed.
Clare Barratt, PhD (Advisor)
Angela Nelson, PhD (Committee Member)
Steve Jex, PhD (Committee Member)
Yiwei Chen, PhD (Committee Member)
76 p.
Psychology
Big Five personality; Dark Triad; equity sensitivity; five-factor model; hostile attribution bias; incivility

Recommended Citations

Citations

  • Rada-Bayne, A. M. (2018). Is it them? Or is it you? Examining Perceptions of Workplace Incivility Based on Personality Characteristics [Doctoral dissertation, Bowling Green State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1522420404047066

    APA Style (7th edition)

  • Rada-Bayne, Alison. Is it them? Or is it you? Examining Perceptions of Workplace Incivility Based on Personality Characteristics . 2018. Bowling Green State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1522420404047066.

    MLA Style (8th edition)

  • Rada-Bayne, Alison. "Is it them? Or is it you? Examining Perceptions of Workplace Incivility Based on Personality Characteristics ." Doctoral dissertation, Bowling Green State University, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1522420404047066

    Chicago Manual of Style (17th edition)

bgsu1522420404047066
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© 2018, all rights reserved.
This open access ETD is published by Bowling Green State University and OhioLINK.