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Investigating Differences in Volunteer Administrator Challenges and Management Practices

Thorne, David
http://orcid.org/0000-0002-3083-7560
http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1616526934705194

Abstract Details

2021, Doctor of Education (Ed.D.), Bowling Green State University, Leadership Studies.
Effective volunteer administrators may impact and improve the volunteer experience. But the experience and challenges volunteer administrators face may differ depending on the group they oversee. Overseeing volunteers serving with animals may be different than leading volunteers in a hospital. Very few studies have compared volunteer administrator groups. Hager and Brudney (2004) considered various differences in nonprofits utilizing volunteers, including group type. Yet, very few studies have explored this topic since then. The present study utilizes questionnaire items from Hager and Brudney’s (2004) study to consider whether the particular group an administrator is connected with impacts the challenges they face and the extent to which administrators from different groups apply common management practices. This study used a non-experimental, cross-sectional, correlational research design utilizing a questionnaire to collect data through convenience sampling. There were 460 responses used in data analysis. A multivariate analysis of variance was conducted to determine if group type impacted volunteer administrator challenges and the level of application of management practices. Groups were examined according to National Taxonomy of Exempt Entities - Core Codes (NTEE-CC). The results of the study suggested that group type did impact the challenges volunteer administrators faced and the level of application of management practices. An analysis of variance was conducted (ANOVA) to determine which groups differed. Group differences were identified in 5 of 10 challenges and 6 of 9 management practices. Findings from the present study were very similar to Hager and Brudney’s (2004) study. Findings help confirm some universal challenges like recruitment continue to impact volunteer administrators. However, differences between groups encourage a more contingent approach should be taken when considering the most effective management practices for each context. The Ratchet Model (Brudney & Sink, 2017) was suggested as a practical application, combining both universal and contingent practices.
Patrick Pauken, Ph.D. (Committee Co-Chair)
Christy Galletta-Horner, Ph.D. (Committee Co-Chair)
Paul Johnson, Ph.D. (Committee Member)
Jeffrey Brudney, Ph.D. (Committee Member)
Virginia Dubasik, Ph.D. (Other)
147 p.
Management; Public Administration; Social Research
volunteer administration; volunteer management; volunteer administrator challenges; volunteer leadership; multivariate analysis of variance; volunteer management practices

Recommended Citations

Citations

  • Thorne, D. (2021). Investigating Differences in Volunteer Administrator Challenges and Management Practices [Doctoral dissertation, Bowling Green State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1616526934705194

    APA Style (7th edition)

  • Thorne, David. Investigating Differences in Volunteer Administrator Challenges and Management Practices . 2021. Bowling Green State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1616526934705194.

    MLA Style (8th edition)

  • Thorne, David. "Investigating Differences in Volunteer Administrator Challenges and Management Practices ." Doctoral dissertation, Bowling Green State University, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1616526934705194

    Chicago Manual of Style (17th edition)

bgsu1616526934705194
482
© 2021, some rights reserved.Creative Commons License Investigating Differences in Volunteer Administrator Challenges and Management Practices by David Thorne is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. Based on a work at etd.ohiolink.edu.
This open access ETD is published by Bowling Green State University and OhioLINK.