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Employee Voice Behavior and Perceived Control: Does Remote Work Environment Matter?

O'Brien, Kelly Irene
http://orcid.org/0000-0003-1665-2882
http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1657223303411802

Abstract Details

2022, Doctor of Organization Development & Change (D.O.D.C.), Bowling Green State University, Organization Development.
Important outcomes of perceived control and employee voice behavior include employee-driven innovation, increased productivity, and job satisfaction; therefore, it is essential to study if there is a difference in a remote versus an in-person work environment. The 81 participants in this study were employees at a public utilities department in a local municipal government that had worked both remotely and in-person during the peak of the covid-19 pandemic. This research also looked at the role communication modalities played for both in-person and remote work scenarios. Although these employees indicated there was no difference in perceived control and employee voice. This study’s data suggests that voice behavior and perceived control are stable attitudes that are not impacted by the move from in-person to remote work. As more employees press for remote work arrangements, these data indicate that managers should not expect voice or perceived control to be impacted (negatively or positively) when employees work remotely. These participants indicated both Zoom staff meetings and Zoom one-to-one meetings with their supervisor were important, however, only Zoom one-to-one meetings with the supervisor were indicated to be satisfactory, which is not surprising during a time of social isolation.
Michelle Brodke (Committee Member)
Phillip Peek (Other)
73 p.
Organizational Behavior
employee voice behavior; employee perceived control; remote work; local municipal governments

Recommended Citations

Citations

  • O'Brien, K. I. (2022). Employee Voice Behavior and Perceived Control: Does Remote Work Environment Matter? [Doctoral dissertation, Bowling Green State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1657223303411802

    APA Style (7th edition)

  • O'Brien, Kelly. Employee Voice Behavior and Perceived Control: Does Remote Work Environment Matter? 2022. Bowling Green State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1657223303411802.

    MLA Style (8th edition)

  • O'Brien, Kelly. "Employee Voice Behavior and Perceived Control: Does Remote Work Environment Matter?" Doctoral dissertation, Bowling Green State University, 2022. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1657223303411802

    Chicago Manual of Style (17th edition)

bgsu1657223303411802
594
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This open access ETD is published by Bowling Green State University and OhioLINK.