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Generating Critical Organizational States: Bridges between sociotechnical design features and high performance

Sabiers, Michael P.
http://rave.ohiolink.edu/etdc/view?acc_num=case1055956344

Abstract Details

1992, Doctor of Philosophy, Case Western Reserve University, Organizational Behavior.
This study conceptualizes the organizational change process as consisting of two stages. The first stage is the introduction of changes in organizational structure, technology or human relationships (action levers) that Sociotechnical Systems principles predict should result in desirable organizational outcomes. In sufficient number these action levers foster a broad realignment of underlying assumptions and inter-locking behavioral response sets within the organization. This study identifies groups of these response sets as "Critical Organizational States" that can be measured using a questionnaire developed for the purpose. These Critical Organizational States are theorized to interact synergistically and in their turn lead to increased organizational effectiveness and efficiency, decreased turnover and absenteeism, and increased employee commitment and satisfaction. An analysis of survey results from 10 manufacturing plants lends some support for the two-stage conceptualization of organizational change. The usefulness of the concept of Critical Organizational States in evaluating change efforts is also supported. Data imply that desired organizational outcomes may be reduced or eliminated when firms are unwilling or unable to remove enough hierar chical control mechanisms to allow shop floor subsystems to become self-correcting. Because of limitations in the data, an evaluation of relationships between Critical Organizational States and organizational effectiveness was not possible.
William Pasmore (Advisor)
139 p.
sociotechnical performance

Recommended Citations

Citations

  • Sabiers, M. P. (1992). Generating Critical Organizational States: Bridges between sociotechnical design features and high performance [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=case1055956344

    APA Style (7th edition)

  • Sabiers, Michael. Generating Critical Organizational States: Bridges between sociotechnical design features and high performance. 1992. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=case1055956344.

    MLA Style (8th edition)

  • Sabiers, Michael. "Generating Critical Organizational States: Bridges between sociotechnical design features and high performance." Doctoral dissertation, Case Western Reserve University, 1992. http://rave.ohiolink.edu/etdc/view?acc_num=case1055956344

    Chicago Manual of Style (17th edition)

case1055956344
817
© 1992, all rights reserved.
This open access ETD is published by Case Western Reserve University School of Graduate Studies and OhioLINK.