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The Impact of Emotional Intelligence and Executive Coaching on Leader Effectiveness

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2013, Doctor of Philosophy, Case Western Reserve University, Organizational Behavior.
Emotional intelligence has been hailed as a hallmark of successful leaders since the term was popularized in the early 1990s. Shortly thereafter, executive coaching emerged as a popular and beneficial resource to support the development of managers and leaders in organizations. The purpose of this research is to examine the influence of both phenomena on leader effectiveness. This empirical study tests two research inquiries: does emotional competence predict leader effectiveness, and what impact does a quality coaching relationship have on leader effectiveness? Leader effectiveness is conceptualized as four constructs: job performance, personal vision, work engagement, and career satisfaction. Eighty-five senior executives in a North American financial services organization completed a leadership development experience which included training on emotional intelligence, multi-rater assessment, and work with an external executive coach. Survey responses were collected and triangulated with job performance data and multi-rater feedback. Results indicated that both emotional competence and a high-quality coaching relationship do indeed make a difference. Specifically, findings revealed that emotional competence directly and positively impacts performance and career satisfaction and that a quality coaching relationship leads to increased levels of work engagement, career satisfaction and expression of a personal vision. These results may be of particular benefit to scholars and practitioners interested in leader effectiveness, leader development, developmental relationships and emotions and coaching in the workplace.
Richard Boyatzis, PhD (Committee Chair)
Melvin Smith, PhD (Committee Member)
David Kolb, PhD (Committee Member)
Gary Hunter, PhD (Committee Member)
138 p.

Recommended Citations

Citations

  • Van Oosten, E. B. (2013). The Impact of Emotional Intelligence and Executive Coaching on Leader Effectiveness [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=case1365117435

    APA Style (7th edition)

  • Van Oosten, Ellen. The Impact of Emotional Intelligence and Executive Coaching on Leader Effectiveness. 2013. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=case1365117435.

    MLA Style (8th edition)

  • Van Oosten, Ellen. "The Impact of Emotional Intelligence and Executive Coaching on Leader Effectiveness." Doctoral dissertation, Case Western Reserve University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=case1365117435

    Chicago Manual of Style (17th edition)