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The Role of Business in Identity-Based Conflict: A Case Study of Peace-Building in a Business Context

Abaza, Wasseem

Abstract Details

2014, Doctor of Philosophy, Case Western Reserve University, Organizational Behavior.
This study explores peace-building in identity-based conflict within a business setting, adding to the body of knowledge by seeking to understand the relationship between business and positive social development. Specific emphasis is placed on understanding the aspects of business that foster cooperation among identity groups in conflict. Addressing individual needs as well as creating a safe space for communication and a shared workplace identity that supersedes that of the conflicting identities are required for the peace-building process. This is done by providing economic incentives for rivals to join the company and maintaining organizational norms geared toward mutual understanding, affirming that business can be used for peace-building by addressing both economic and identity issues associated with violent conflicts. Utilizing an Appreciative Inquiry influenced methodology; this study focuses on a successful case study in order to learn how this has been achieved and how this can be applied elsewhere. The final outcome is a generalizable model, with some noted limitations, of how corporations can promote peace in identity-based conflicts.
Chris Laszlo, Ph.D. (Committee Chair)
Ron Fry, Ph.D. (Committee Member)
David Cooperrider, Ph.D. (Committee Member)
Mark Chupp, Ph.D. (Committee Member)
234 p.

Recommended Citations

Citations

  • Abaza, W. (2014). The Role of Business in Identity-Based Conflict: A Case Study of Peace-Building in a Business Context [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=case1386236000

    APA Style (7th edition)

  • Abaza, Wasseem. The Role of Business in Identity-Based Conflict: A Case Study of Peace-Building in a Business Context. 2014. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=case1386236000.

    MLA Style (8th edition)

  • Abaza, Wasseem. "The Role of Business in Identity-Based Conflict: A Case Study of Peace-Building in a Business Context." Doctoral dissertation, Case Western Reserve University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=case1386236000

    Chicago Manual of Style (17th edition)