Skip to Main Content
 

Global Search Box

 
 
 

ETD Abstract Container

Abstract Header

LEARNING WITHIN AND DURING IT/IS PROJECTS: ITS PROCESS, ANTECEDENTS, AND OUTCOMES

Pettiway, Tarina S
http://rave.ohiolink.edu/etdc/view?acc_num=case1522880537528069

Abstract Details

2018, Doctor of Philosophy, Case Western Reserve University, Management.
Learning through and from information technology/information systems (IT/IS) projects is key for organizations to execute on their strategic plans. Corporations utilize IT/IS projects to implement their strategic plans with the goal of increased revenue, enhanced competitive advantage, and increased operational efficiencies and to comply with governmental regulations. Projects and project teams can also serve as a medium to facilitate organizational learning. Learning is an essential characteristic of any project given project team members are tasked with developing new products and/or implementing new technical solutions to business problems. Studies have been performed to propose and test hypotheses related to frameworks for team learning in a variety of settings (e.g. construction, education, medical, manufacturing), but there are limited studies that present research on the antecedents for learning that occurs in the IT/IS project setting. Through this research, I seek to create the narrative of IT/IS projects as vehicles for learning within organizations. This study adopts a sequential exploratory mixed methods approach. In Study 1, I explored how project post-mortems contribute to organizational learning. My findings suggest that post-mortem practices can facilitate organizational learning, however, I found the lack of incentives to use the data, opportunities and weak mechanisms for sharing post-mortem knowledge are key barriers for using project- generated information for improved learning during post-mortems. In the second study, I sought to understand the antecedents to project team member learning during IT/IS projects. The results of the analysis show that risk management and project complexity have a direct positive impact on project team member learning, whereas the effect of innovativeness is fully mediated by autonomy. In the final study, I evaluated the effect of learning as part of an IT/IS project on the innovativeness of the organization. I found that both learning and team communication have significant direct effects on innovativeness and project complexity does not. The results also show that learning mediates the relationship between team communication and innovativeness as well as the relationship between project complexity and innovativeness.
Kalle Lyytinen (Committee Chair)
James Gaskin (Committee Member)
Philip Cola (Committee Member)
Mark Keil (Committee Member)
145 p.
Information Systems; Information Technology; Management; Organizational Behavior
Keywords - team learning; project-based learning; organizational learning; knowledge transfer; knowledge retention; knowledge creation; project post-mortems; innovativeness

Recommended Citations

Citations

  • Pettiway, T. S. (2018). LEARNING WITHIN AND DURING IT/IS PROJECTS: ITS PROCESS, ANTECEDENTS, AND OUTCOMES [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=case1522880537528069

    APA Style (7th edition)

  • Pettiway, Tarina. LEARNING WITHIN AND DURING IT/IS PROJECTS: ITS PROCESS, ANTECEDENTS, AND OUTCOMES . 2018. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=case1522880537528069.

    MLA Style (8th edition)

  • Pettiway, Tarina. "LEARNING WITHIN AND DURING IT/IS PROJECTS: ITS PROCESS, ANTECEDENTS, AND OUTCOMES ." Doctoral dissertation, Case Western Reserve University, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=case1522880537528069

    Chicago Manual of Style (17th edition)

case1522880537528069
389
© 2018, all rights reserved.
This open access ETD is published by Case Western Reserve University School of Graduate Studies and OhioLINK.