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Ahmed DM Dissertation 051721 (1).pdf (1.21 MB)
ETD Abstract Container
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A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry
Author Info
Ahmed, Hassan
Permalink:
http://rave.ohiolink.edu/etdc/view?acc_num=casedm1621274000067144
Abstract Details
Year and Degree
2021, Doctor of Management, Case Western Reserve University, Weatherhead School of Management.
Abstract
This paper integrates data collection, analysis, and findings to obtain insights into the organizational dynamics that impact supply chain management performance. In an initial qualitative research, I first investigated organizational vulnerabilities to disruptive events in the food industry that impact organizational outcomes. I interviewed twenty-seven directors of operations, logistics managers and front-line crew members. In the second study, I distributed a self-administered quantitative survey among 144 operation directors, operation managers, crew members, logistics managers and truck drivers; I investigate the effects of information technology, forecasting accuracy and organizational effectiveness impacting supply chain management performance and employee engagement, respectively. I found in the qualitative strand that during disruptive events, crisis leads to unethical decision making, crisis drives innovative thinking, and the important of cognitive factor. I developed a framework for disaster management performance prior, during, and after turbulent events, and I ask: To what extent do effective managers and decision-makers impact supply chain management performance and employee engagement outcomes? I used structural equation modeling to examine the hypothesized model.
Committee
Kalle Lyytinen, Ph.D. (Advisor)
Pages
102 p.
Subject Headings
Business Administration
;
Business Education
;
Management
;
Operations Research
;
Quantitative Psychology
Keywords
Supply Chain Management Performance
;
Employee Engagement
;
Effective Managers
;
Information Technology
;
Forecasting
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Citations
Ahmed, H. (2021).
A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry
[Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1621274000067144
APA Style (7th edition)
Ahmed, Hassan.
A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry.
2021. Case Western Reserve University, Doctoral dissertation.
OhioLINK Electronic Theses and Dissertations Center
, http://rave.ohiolink.edu/etdc/view?acc_num=casedm1621274000067144.
MLA Style (8th edition)
Ahmed, Hassan. "A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry." Doctoral dissertation, Case Western Reserve University, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1621274000067144
Chicago Manual of Style (17th edition)
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Document number:
casedm1621274000067144
Download Count:
591
Copyright Info
© 2021, all rights reserved.
This open access ETD is published by Case Western Reserve University Doctor of Management and OhioLINK.