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A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry

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2021, Doctor of Management, Case Western Reserve University, Weatherhead School of Management.
This paper integrates data collection, analysis, and findings to obtain insights into the organizational dynamics that impact supply chain management performance. In an initial qualitative research, I first investigated organizational vulnerabilities to disruptive events in the food industry that impact organizational outcomes. I interviewed twenty-seven directors of operations, logistics managers and front-line crew members. In the second study, I distributed a self-administered quantitative survey among 144 operation directors, operation managers, crew members, logistics managers and truck drivers; I investigate the effects of information technology, forecasting accuracy and organizational effectiveness impacting supply chain management performance and employee engagement, respectively. I found in the qualitative strand that during disruptive events, crisis leads to unethical decision making, crisis drives innovative thinking, and the important of cognitive factor. I developed a framework for disaster management performance prior, during, and after turbulent events, and I ask: To what extent do effective managers and decision-makers impact supply chain management performance and employee engagement outcomes? I used structural equation modeling to examine the hypothesized model.
Kalle Lyytinen, Ph.D. (Advisor)
102 p.

Recommended Citations

Citations

  • Ahmed, H. (2021). A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1621274000067144

    APA Style (7th edition)

  • Ahmed, Hassan. A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry. 2021. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=casedm1621274000067144.

    MLA Style (8th edition)

  • Ahmed, Hassan. "A Mixed-Method Study of Investigating the Effects of Organizational Preparedness of Supply Chain Management Performance in the Food and Manufacturing Industry." Doctoral dissertation, Case Western Reserve University, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1621274000067144

    Chicago Manual of Style (17th edition)