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The Human Side of Mergers and Acquisitions (M&A): An Exploratory Sequential Mixed Methods Inquiry into the Factors Influencing M&A Outcomes

Carter, Terrence Pernell

Abstract Details

2020, Doctor of Management, Case Western Reserve University, Weatherhead School of Management.
While mergers and acquisitions (M&A) are attractive strategic choices for many organizations seeking to expand or to increase their value and market power, the rate of failure of these efforts is significant. The human side of M&A remains the most important but often overlooked factor with a significant impact on M&A outcomes. This study employs an exploratory sequential mixed methods design to explore how managers address the factors that influence M&A outcomes and the factors that shape between employer and employee outcomes. The study was conducted using two inquiries (qualitative and quantitative). The greater purpose of this study was to integrate the previous qualitative and quantitative phases to derive more in-depth insight into the human side of M&A outcomes. Ultimately, we found that most managers leverage communication, employee engagement, encouragement, autonomy, empowerment, workplace relationships, and employee wellbeing to address human capital challenges influencing M&A outcomes in the qualitative study. Perceived organizational support (POS) and reciprocity emerged as the primary mediators between employer and employee M&A outcomes.
Richard Boland, PhD (Advisor)
Kalle Lyytinen, PhD (Advisor)
James Gaskin, PhD (Advisor)
183 p.

Recommended Citations

Citations

  • Carter, T. P. (2020). The Human Side of Mergers and Acquisitions (M&A): An Exploratory Sequential Mixed Methods Inquiry into the Factors Influencing M&A Outcomes [Doctoral dissertation, Case Western Reserve University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1635605207716602

    APA Style (7th edition)

  • Carter, Terrence. The Human Side of Mergers and Acquisitions (M&A): An Exploratory Sequential Mixed Methods Inquiry into the Factors Influencing M&A Outcomes. 2020. Case Western Reserve University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=casedm1635605207716602.

    MLA Style (8th edition)

  • Carter, Terrence. "The Human Side of Mergers and Acquisitions (M&A): An Exploratory Sequential Mixed Methods Inquiry into the Factors Influencing M&A Outcomes." Doctoral dissertation, Case Western Reserve University, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=casedm1635605207716602

    Chicago Manual of Style (17th edition)