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Mark Weissman Final Thesis.pdf (796.32 KB)

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SPORTS SPONSORSHIP: FAN LOYALTY AND PERCEPTION OF THE LAKE COUNTY CAPTAINS MINOR LEAGUE BASEBALL TEAM

Weissman, Mark Daniel
http://rave.ohiolink.edu/etdc/view?acc_num=csu1417889352

Abstract Details

2014, Master of Education, Cleveland State University, College of Education and Human Services.
Sports sponsorship is a multi-billion dollar industry that takes place at all levels of sport. Each sponsorship comes with a different level of exposure for the sponsoring company. In most cases, the cost of the sponsorship has a significant relationship to the level of exposure received. Numerous studies have been conducted to assess fans’ perception of sponsorship in sport. However, the majority of these studies were conducted at the professional or intercollegiate level. More than 41 million people attended Minor League Baseball games in 2012, and this number was higher than both the National Basketball Association and National Football League attendance combined for that year. This study assessed brand loyalty, perception, receptiveness, and recollection of fans of the Lake County Captains minor league baseball team on the companies that sponsor the team. It was hypothesized that there would be significant differences in the awareness of sponsorship, perception of brand loyalty, perception of sponsorship, and receptiveness of sponsorship (1) between Lake County Captains fans and non-fans, (2) between males and females, (3) among different education levels of spectators, and (4) among participants with different household incomes. Two hundred and ninety-two participants (163 females and 126 males) completed this study. Participants completed the questionnaire, which included a demographics section, a question about team allegiance, and two Likert scales testing participants’ perception and knowledge about sponsors of the team in relation to: Sponsorship, Brand Loyalty, Perception, Receptiveness, and Sponsorship Recollection. One-way MANOVAs were used to assess the impact of allegiance, gender, education, and income on spectators’ opinions of sponsorship, brand loyalty, perception, and receptiveness. Follow-up univariate ANOVAs were used to examine significant differences of each demographic among all the measuring variables. The results showed that the majority (76%) of fans either follow the Lake County Captains sometimes or consistently follow the Lake County Captains. Significant differences were found in opinions of sponsorship, brand loyalty towards sponsors, opinions of perception, receptiveness towards sponsors amongst fan allegiance. Fans with higher levels of allegiance rated items significantly higher than those with lower allegiance. Significant differences were also found in opinions of sponsorship, brand loyalty towards sponsors, and receptiveness towards sponsors amongst education of fans. Fans with a higher education rated items higher than those with lower levels of education. The overall feeling towards sponsorship was positive amongst the spectators. Most participants were not very brand loyal towards the sponsors of the Lake County Captains. However, participants of the study saw the sponsoring companies in a very positive light. It was found that spectators had a very high perception of the companies that sponsored the Captains due to their financial support of the team. The positive perception of the sponsoring companies did not just revolve around sports. Many participants of the study rated the sponsoring companies as good companies to work for and as companies that care about the surrounding communities. Participants were more interested in receiving coupons and discounts from the companies than in learning about the products and services offered by them.
T.C. (Eddie) Lam, PhD (Committee Chair)
Kathleen Little, PhD (Committee Member)
Elad Granot, PhD (Committee Member)
Sports Management

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Citations

  • Weissman, M. D. (2014). SPORTS SPONSORSHIP: FAN LOYALTY AND PERCEPTION OF THE LAKE COUNTY CAPTAINS MINOR LEAGUE BASEBALL TEAM [Master's thesis, Cleveland State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=csu1417889352

    APA Style (7th edition)

  • Weissman, Mark. SPORTS SPONSORSHIP: FAN LOYALTY AND PERCEPTION OF THE LAKE COUNTY CAPTAINS MINOR LEAGUE BASEBALL TEAM . 2014. Cleveland State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=csu1417889352.

    MLA Style (8th edition)

  • Weissman, Mark. "SPORTS SPONSORSHIP: FAN LOYALTY AND PERCEPTION OF THE LAKE COUNTY CAPTAINS MINOR LEAGUE BASEBALL TEAM ." Master's thesis, Cleveland State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=csu1417889352

    Chicago Manual of Style (17th edition)

csu1417889352
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This open access ETD is published by Cleveland State University and OhioLINK.