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EXAMINING THE IMPACT OF DISRUPTION, SUPPLIER QUALITY AND KNOWLEDGE TRANSFER: RECOMMENDED STRATEGIES FOR MEETING DEMAND AND SUPPLIER DEVELOPMENT

Clemons, Rebecca E
http://rave.ohiolink.edu/etdc/view?acc_num=csu1420632696

Abstract Details

2014, Doctor of Business Administration, Cleveland State University, Monte Ahuja College of Business.
I investigate the effect of supply-chain disruption on a firm’s decisions on investment in quality, and on ordering decisions, when there is a choice between suppliers, and a variable rate of knowledge transfer. I find that supply-chain disruption has a negative effect on profit, which can be mitigated by appropriate policies for order allocation and supplier development. When the probability of disruption is high, the firm should seek alternative sources of supply (even if they have lower levels of quality). Under certain conditions, the firm can improve its profit by investing in quality improvement efforts at the alternative supplier. I consider three different policies for supply-chain management and quality investment, and find that investment in supplier development is warranted when the initial quality level of the new supplier is relatively low; when the expected rate of improvement from such investment is relatively high; when the effectiveness of inspection is relatively low; and when the cost of inspection is relatively high.
Susan Slotnick, PhD (Advisor)
Raymond Henry, PhD (Committee Member)
Birsen Karpak, PhD (Committee Member)
Walter Rom, PhD (Committee Member)
184 p.
Business Costs; Management; Operations Research
Supply Chain Management; supply chain disruption; quality; knowledge transfer; supplier development; swift knowledge transfer; quality improvement

Recommended Citations

Citations

  • Clemons, R. E. (2014). EXAMINING THE IMPACT OF DISRUPTION, SUPPLIER QUALITY AND KNOWLEDGE TRANSFER: RECOMMENDED STRATEGIES FOR MEETING DEMAND AND SUPPLIER DEVELOPMENT [Doctoral dissertation, Cleveland State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=csu1420632696

    APA Style (7th edition)

  • Clemons, Rebecca. EXAMINING THE IMPACT OF DISRUPTION, SUPPLIER QUALITY AND KNOWLEDGE TRANSFER: RECOMMENDED STRATEGIES FOR MEETING DEMAND AND SUPPLIER DEVELOPMENT. 2014. Cleveland State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=csu1420632696.

    MLA Style (8th edition)

  • Clemons, Rebecca. "EXAMINING THE IMPACT OF DISRUPTION, SUPPLIER QUALITY AND KNOWLEDGE TRANSFER: RECOMMENDED STRATEGIES FOR MEETING DEMAND AND SUPPLIER DEVELOPMENT." Doctoral dissertation, Cleveland State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=csu1420632696

    Chicago Manual of Style (17th edition)

csu1420632696
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© 2014, some rights reserved.Creative Commons License EXAMINING THE IMPACT OF DISRUPTION, SUPPLIER QUALITY AND KNOWLEDGE TRANSFER: RECOMMENDED STRATEGIES FOR MEETING DEMAND AND SUPPLIER DEVELOPMENT by Rebecca E Clemons is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. Based on a work at etd.ohiolink.edu.
This open access ETD is published by Cleveland State University and OhioLINK.