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Nonverbal communication on the net: Mitigating misunderstanding through the manipulation of text and use of images in computer-mediated communication

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2019, Master of Arts in Rhetoric and Writing​, University of Findlay, English.
The disconnect between computer-mediated communication (CMC) and face-to-face (F2F) communication has been blamed on the absence of visual and physical nonverbal cues. As a result of the heavy lack of visual and physical interaction, previous research has deemed that F2F provides a richer environment for communication overall (Carter, 2003; Byron & Baldridge, 2005; Kruger J, Epley, Parker, & Ng, 2005; Kalman, Scissors, Gill, & Gergle, 2013). Despite some claims suggesting CMC will never be as fluid nor as rich as F2F (Carter, 2003; Byron & Baldridge, 2005; Kruger J, Epley, Parker, & Ng, 2005), communicating online through the use of various modes such as emoticons, nonverbal vocalizations, memes, stickers, kaomoji, color, and video are here to stay and only enrich CMC. Using a combination of the aforementioned modes, Internet users converse online using textual and visual means which resemble F2F nonverbal cues. Emoticons, nonverbal vocalization, and memes serve as substitutes for F2F nonverbal communication in CMC contexts. This body of work aims to analyze digital nonverbal cue use on Twitter by users of different languages.
Christine Tulley, PhD (Committee Chair)
Harley Ferris, PhD (Committee Member)
Christopher Medjesky, PhD (Committee Member)
82 p.

Recommended Citations

Citations

  • Krystal, I. (2019). Nonverbal communication on the net: Mitigating misunderstanding through the manipulation of text and use of images in computer-mediated communication [Master's thesis, University of Findlay]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=findlay1557507788275899

    APA Style (7th edition)

  • Krystal, Ingman. Nonverbal communication on the net: Mitigating misunderstanding through the manipulation of text and use of images in computer-mediated communication. 2019. University of Findlay, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=findlay1557507788275899.

    MLA Style (8th edition)

  • Krystal, Ingman. "Nonverbal communication on the net: Mitigating misunderstanding through the manipulation of text and use of images in computer-mediated communication." Master's thesis, University of Findlay, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=findlay1557507788275899

    Chicago Manual of Style (17th edition)