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Enterprise Software Metrics: How To Add Business Value

DUTTA, BINAMRA

Abstract Details

2009, MS, Kent State University, College of Arts and Sciences / Department of Computer Science.

Although there is no consensus on what metrics work best for a specific organization, it is still a widely accepted belief that software metrics can help organizations in achieving better productivity. In the course of developing software, it is common for software teams to focus more on the immediate deliverable. For them to be sure that they are on the right path of achieving their business goal, some kind of measurement program is needed to measure and monitor the progress correctly and efficiently. In this research I have tried to collect and review the existing methodologies for establishing a successful metrics program in software development industry. I have reviewedexisting information for establishing a metrics program in an organization and propose ideas to further refine them for step by step practical application in organizations which follow agile development practices.

Such assessment techniques have also been successfully used in various fields in the past. Assessment techniques in schools and standardized testing techniques in academics are one of the very popular ones. I believe that the human anxiety that accompanies any new metrics program being instituted in an organization is similar to anxiety connected with classroom assessment. Traditionally, schools have used grade assessments with the belief that maximizing anxiety will fuel growth in learning. In recent years a shift has occurred in schools to motivate students to become more competent and using assessment as a power tool as opposed to just a ‘ranking scale’. To better understand the people management aspect of measurement and the motivational intricacies involved, I have outlined the efforts made in classroom assessment in the past five decades to connect assessment with learning improvement. I believe that some of those techniques can be successfully applied for motivating people and creating a positive measurement culture within an organization.

Austin Melton, PhD (Advisor)
Johnnie Baker, PhD (Committee Member)
Michael Rothstein, PhD (Committee Member)
81 p.

Recommended Citations

Citations

  • DUTTA, B. (2009). Enterprise Software Metrics: How To Add Business Value [Master's thesis, Kent State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=kent1239239432

    APA Style (7th edition)

  • DUTTA, BINAMRA. Enterprise Software Metrics: How To Add Business Value. 2009. Kent State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=kent1239239432.

    MLA Style (8th edition)

  • DUTTA, BINAMRA. "Enterprise Software Metrics: How To Add Business Value." Master's thesis, Kent State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=kent1239239432

    Chicago Manual of Style (17th edition)