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THE EFFECT OF TRAINING, EMPLOYEE BENEFITS, AND INCENTIVES ON JOB SATISFACTION AND COMMITMENT IN PART-TIME HOTEL EMPLOYEES

Jaworski, Caitlin D.
http://rave.ohiolink.edu/etdc/view?acc_num=kent1353378997

Abstract Details

2012, MS, Kent State University, College of Education, Health and Human Services / School of Foundations, Leadership and Administration.
Hotels that provide inadequate training exacerbate staff turnover. This is particularly true for part-time employees who make up 25% of the labor force in the hospitality industry. The purpose of this research is to study the effects of training and select employee motivators including incentives and benefits on part-time hotel employees’ job satisfaction and overall job commitment. Data were collected using survey methodology from part-time employees at four different properties in Northeast Ohio. Data was analyzed to determine connections between training and job commitment. Results can help hotel managers design effective training programs and offer incentives that part-time employees value most in order to reduce turnover.
Swathi Ravichandran, Dr. (Advisor)
Andrew Lepp (Committee Member)
Barbara Scheule (Committee Member)
70 p.
turnover; part-time; incentives; training; job satisfaction; benefits; job committment

Recommended Citations

Citations

  • Jaworski, C. D. (2012). THE EFFECT OF TRAINING, EMPLOYEE BENEFITS, AND INCENTIVES ON JOB SATISFACTION AND COMMITMENT IN PART-TIME HOTEL EMPLOYEES [Master's thesis, Kent State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=kent1353378997

    APA Style (7th edition)

  • Jaworski, Caitlin. THE EFFECT OF TRAINING, EMPLOYEE BENEFITS, AND INCENTIVES ON JOB SATISFACTION AND COMMITMENT IN PART-TIME HOTEL EMPLOYEES. 2012. Kent State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=kent1353378997.

    MLA Style (8th edition)

  • Jaworski, Caitlin. "THE EFFECT OF TRAINING, EMPLOYEE BENEFITS, AND INCENTIVES ON JOB SATISFACTION AND COMMITMENT IN PART-TIME HOTEL EMPLOYEES." Master's thesis, Kent State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=kent1353378997

    Chicago Manual of Style (17th edition)

kent1353378997
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© 2012, all rights reserved.
This open access ETD is published by Kent State University and OhioLINK.