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PickettThesis.pdf (6.28 MB)

ETD Abstract Container

Abstract Header

Usability of WordPress for Visual Communication Designers

Pickett, Victoria J
http://rave.ohiolink.edu/etdc/view?acc_num=kent1401202323

Abstract Details

2014, MFA, Kent State University, College of Communication and Information / School of Visual Communication Design.
WordPress is currently the most popular content management system. The popularity of content management systems is that they allow websites to be built and maintained by nontechnical users without requiring a programmer. This thesis looks at the usability of the WordPress Dashboard interface for visual communication designers. Research was conducted using two usability methods; a heuristic walkthrough and a task scenario usability test. For the heuristic walkthrough, first a set of ten tasks are performed through the interface and usability issues are recorded. Second, the user interface is evaluated based on a set of usability heuristics, and again any usability issues are recorded. In the task scenario research participants were asked to build a website home page in WordPress. After, they were asked to take a standard usability test about that experiences. The results of both methods indicated minor to moderate usability problems in the WordPress Dashboard interface. What the results did indicate is that WordPress is a complex software application and user difficulties and frustrations can actually be broken into seven different areas; usability, themes, plugins, terminology, documentation resources, complexity and coding knowledge.
Ken Visocky O'Grady (Advisor)
Jessica Barness (Committee Member)
David Robins (Committee Member)
89 p.
Fine Arts
Usability, WordPress, Visual Communication Designers

Recommended Citations

Citations

  • Pickett, V. J. (2014). Usability of WordPress for Visual Communication Designers [Master's thesis, Kent State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=kent1401202323

    APA Style (7th edition)

  • Pickett, Victoria. Usability of WordPress for Visual Communication Designers. 2014. Kent State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=kent1401202323.

    MLA Style (8th edition)

  • Pickett, Victoria. "Usability of WordPress for Visual Communication Designers." Master's thesis, Kent State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=kent1401202323

    Chicago Manual of Style (17th edition)

kent1401202323
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This open access ETD is published by Kent State University and OhioLINK.