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A Study of Hotel Management Financial Competencies with the Focus on Revenue and Cost Management

Abstract Details

2014, MS, Kent State University, College of Education, Health and Human Services / School of Foundations, Leadership and Administration.
The objective of this research is to investigate the core financial analytical competencies that hospitality managers must possess. Similar measurement was employed in both the industry practitioners’ and the educators’ survey, as the aim was to explore the importance and use of revenue and cost management competencies among manager participants and compare the findings with those obtained from the educators’ survey. The results of this study showed that cost control, followed by revenue management, budgeting, forecasting, pricing, and asset management, are the essential financial competencies of hotel managers. The perception gap was found between hospitality managers and educators on the importance of these financial competencies. The findings of this study could provide suggestions for hospitality education and industry training programs.
Ning-Kuang Chuang (Committee Chair)
Amy Gregory (Committee Member)
Aviad Israeli (Committee Member)
150 p.

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Citations

  • Yang , Y. (2014). A Study of Hotel Management Financial Competencies with the Focus on Revenue and Cost Management [Master's thesis, Kent State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=kent1416340922

    APA Style (7th edition)

  • Yang , Yuan . A Study of Hotel Management Financial Competencies with the Focus on Revenue and Cost Management. 2014. Kent State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=kent1416340922.

    MLA Style (8th edition)

  • Yang , Yuan . "A Study of Hotel Management Financial Competencies with the Focus on Revenue and Cost Management." Master's thesis, Kent State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=kent1416340922

    Chicago Manual of Style (17th edition)