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ETD Abstract Container

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Success Metrics and Sustainable Business Models in Social Innovation Design Firms

Kauffman, Jordan A.G.
http://rave.ohiolink.edu/etdc/view?acc_num=kent1494954094304411

Abstract Details

2017, MFA, Kent State University, College of Communication and Information / School of Visual Communication Design.
This thesis is an investigation into sustainable business models and the different evaluation methods utilized in social innovation design. Over the last twenty years, there has been an increase in awareness and desire within the design industry to utilize design as a way to help solve some of the large, systemic social problems facing people all over the world. To make this work financially and sustainably, designers are utilizing a variety of for-profit and nonprofit business models. However, these business models are potentially hindering social innovation designers’ access to the resources needed to measure the impact of their work. Social innovation designers are co-designing and developing services, programs, systems, and products with nonprofits and communities that are dealing with these social problems. Social change work of this nature requires designers and their partners to be engaged in measuring the long-term impact of their work in order to truly make lasting change. This has led social innovation designers to turn to evaluation methods used in the parallel fields of social work, community organizing, education, and public health, in order to track the impacts of their work. These evaluation methods also play a key role in helping social innovation designers better communicate the value they bring to their clients and partners. By utilizing and integrating these evaluation methods into their design processes, social innovation designers are leading the way for this field to gain broader acceptance and support.
Ken Visocky O'Grady, MFA (Advisor)
Jessica Barness, MFA (Committee Member)
Sanda Katila, MFA (Committee Member)
Design; Entrepreneurship; Social Work; Systems Design
Social Innovation Design; Design for Social Good; Business Models; Business Models in Social Innovation Design; Visual Communication Design; Theory of Change; Logic Model; Evaluation Methods in Design; Evaluation Methods; Nonprofits; Nonprofit Design;

Recommended Citations

Citations

  • Kauffman, J. A.G. (2017). Success Metrics and Sustainable Business Models in Social Innovation Design Firms [Master's thesis, Kent State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=kent1494954094304411

    APA Style (7th edition)

  • Kauffman, Jordan. Success Metrics and Sustainable Business Models in Social Innovation Design Firms. 2017. Kent State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=kent1494954094304411.

    MLA Style (8th edition)

  • Kauffman, Jordan. "Success Metrics and Sustainable Business Models in Social Innovation Design Firms." Master's thesis, Kent State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=kent1494954094304411

    Chicago Manual of Style (17th edition)

kent1494954094304411
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© 2017, all rights reserved.
This open access ETD is published by Kent State University and OhioLINK.