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Haley Shaw MLIS Thesis 2019-Final.pdf (1.07 MB)

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Exploring the Role of In-Gallery Technology-Based Interactives on Visitor-Object Experience

Shaw, Haley N
http://orcid.org/0000-0002-0471-740X
http://rave.ohiolink.edu/etdc/view?acc_num=kent1574365068794488

Abstract Details

2019, MLIS, Kent State University, College of Communication and Information / School of Information.
This study addresses the following research question: How do visitors describe the role of a technology-based interactive in their experience with associated museum objects? In-depth, semi-structured lifeworld interviews were conducted with three visitors to the Cincinnati Art Museum in Cincinnati, Ohio. The interviews focused on the participant's experience with a touch table interactive and the associated objects located in the Antiquities Gallery at the museum. A qualitative approach that focuses on the lived experience of a small group of participants called Interpretative Phenomenological Analysis (IPA) was used to analyze data collected through the interviews. This study also uses the Object Knowledge Framework (OKF) developed by Wood and Latham (2014) to provide orientation throughout the study, and to help position the ways in which the visitor experiences the objects through the technology-based interactive. The research resulted in five themes which the visitors described in their experiences with the touch table interactive and the museum objects: 1) Visitor Expectations and Assumptions, 2) Who/What is it for?, 3) Social Interactions, 4) Personal Connections, and 5) Digital vs. Real. Overall this study helps us to understand the visitor's perspective on their experience with museum objects and role technology-based interactives play in that experience. It also revealed new questions that could become topics for future research on visitor-object experience.
Kiersten Latham, Ph.D. (Advisor)
Rebecca Meehan, Ph.D. (Committee Member)
Katherine Campana, Ph.D. (Committee Member)
Virginia Dressler, MA, MLIS (Committee Member)
74 p.
Information Science; Library Science; Museum Studies; Museums; Technology
museum; visitor experience; interpretative phenomenological analysis; technology-based interactives; object knowledge framework; visitor studies; museum studies; digital mediators; museum objects; visitor-object experience

Recommended Citations

Citations

  • Shaw, H. N. (2019). Exploring the Role of In-Gallery Technology-Based Interactives on Visitor-Object Experience [Master's thesis, Kent State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=kent1574365068794488

    APA Style (7th edition)

  • Shaw, Haley. Exploring the Role of In-Gallery Technology-Based Interactives on Visitor-Object Experience. 2019. Kent State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=kent1574365068794488.

    MLA Style (8th edition)

  • Shaw, Haley. "Exploring the Role of In-Gallery Technology-Based Interactives on Visitor-Object Experience." Master's thesis, Kent State University, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=kent1574365068794488

    Chicago Manual of Style (17th edition)

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© 2019, all rights reserved.
This open access ETD is published by Kent State University and OhioLINK.