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INTERNSHIP IN THE DOCUMENTATION DEPARTMENT OF BAKER HILL CORPORATION An Internship Report

Rovere, Maria F.
http://rave.ohiolink.edu/etdc/view?acc_num=miami1071189773

Abstract Details

2003, Master of Technical and Scientific Communication, Miami University, Technical and Scientific Communication.
This report presents a brief overview of the technical communication internship that I performed at Baker Hill Corporation (Baker Hill) in Carmel, Indiana, from February 17 through June 1, 2003. In Chapter 1 of this report, I introduce Baker Hill, describe the company's culture and structure, and explain the type of work that I performed. In Chapter 2, I describe a few of the main projects that I completed, including Client Advisor tool tips, Online Resources, and the Estimate Manager Procedures document. I include information about project objectives, planning, tasks, and challenges. I also detail how I prepared for the projects. For example, I describe the research that I did to become familiar with content and software tools. In Chapter 3, I provide a detailed description of my major internship project, which was to edit, write, and design the BridgeTrak software training and reference materials. In Chapter 4, I conclude my report by explaining how I applied the Paul Anderson Problem-Solving Model for Technical Communication to the BridgeTrak project and by describing the effectiveness of this problem-solving model in the work environment at Baker Hill.
Dr. Katherine Durack (Advisor)
74 p.
problem-solving strategies; project plan; user testing

Recommended Citations

Citations

  • Rovere, M. F. (2003). INTERNSHIP IN THE DOCUMENTATION DEPARTMENT OF BAKER HILL CORPORATION An Internship Report [Master's thesis, Miami University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=miami1071189773

    APA Style (7th edition)

  • Rovere, Maria. INTERNSHIP IN THE DOCUMENTATION DEPARTMENT OF BAKER HILL CORPORATION An Internship Report. 2003. Miami University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=miami1071189773.

    MLA Style (8th edition)

  • Rovere, Maria. "INTERNSHIP IN THE DOCUMENTATION DEPARTMENT OF BAKER HILL CORPORATION An Internship Report." Master's thesis, Miami University, 2003. http://rave.ohiolink.edu/etdc/view?acc_num=miami1071189773

    Chicago Manual of Style (17th edition)

miami1071189773
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© 2003, all rights reserved.
This open access ETD is published by Miami University and OhioLINK.