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miami1114178834.pdf (485.06 KB)
ETD Abstract Container
Abstract Header
Producing Online Software Documentation at Ontario Systems, LLC
Author Info
Troy, Matthew A.
Permalink:
http://rave.ohiolink.edu/etdc/view?acc_num=miami1114178834
Abstract Details
Year and Degree
2005, Master of Technical and Scientific Communication, Miami University, Technical and Scientific Communication.
Abstract
This report explains the technical and scientific communication internship I performed after completing my MTSC classes at Miami University. In the report, I orient the reader to the context in which I performed the internship by introducing Ontario Systems, its products, organization, corporate culture, and the work I performed there. I proceed to describe the activities and projects in which I spent time during the internship. I then extensively detail my largest project, the letter management online help, outlining the process I used to complete the project. In the final chapter, I analyze the process I used on the letter management project by using the Anderson Problem-Solving Method for Technical and Scientific Communication. I show how the process I used at Ontario Systems represents an example of the problem-solving method.
Committee
Paul Anderson (Advisor)
Pages
67 p.
Subject Headings
Computer Science
Keywords
Technical Writing
;
Technical Communication
;
Documentation
;
Problem-solving model
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Citations
Troy, M. A. (2005).
Producing Online Software Documentation at Ontario Systems, LLC
[Master's thesis, Miami University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=miami1114178834
APA Style (7th edition)
Troy, Matthew.
Producing Online Software Documentation at Ontario Systems, LLC.
2005. Miami University, Master's thesis.
OhioLINK Electronic Theses and Dissertations Center
, http://rave.ohiolink.edu/etdc/view?acc_num=miami1114178834.
MLA Style (8th edition)
Troy, Matthew. "Producing Online Software Documentation at Ontario Systems, LLC." Master's thesis, Miami University, 2005. http://rave.ohiolink.edu/etdc/view?acc_num=miami1114178834
Chicago Manual of Style (17th edition)
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Document number:
miami1114178834
Download Count:
941
Copyright Info
© 2005, all rights reserved.
This open access ETD is published by Miami University and OhioLINK.