Skip to Main Content
Frequently Asked Questions
Submit an ETD
Global Search Box
Need Help?
Keyword Search
Participating Institutions
Advanced Search
School Logo
Files
File List
Fila, Marcus accepted thesis 04-03-13 Sp 13.pdf (1.01 MB)
ETD Abstract Container
Abstract Header
Stressful Work and Turnover: The Mediating Role of Psychological Strain
Author Info
Fila, Marcus J.
Permalink:
http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1365589850
Abstract Details
Year and Degree
2013, Master of Science (MS), Ohio University, Industrial/Organizational Psychology (Arts and Sciences).
Abstract
The subject of employee turnover continues to attract global research attention (Hom, Mitchell, Lee, & Griffeth, 2012). The job demands-control-support model (JDC(S); Karasek & Theorell, 1990) is a conceptual model that can be used to examine the stress-strain-turnover process. To date, however, only one study has examined this process (De Croon, Blonk, Broersen, & Frings-Dresen, 2004). Because there are several theoretical and methodological issues apparent with this study, the present study represents a revised and extended version of De Croon et al. (2004). A sample of 443 employees of a large national insurance company answered a survey at two six-month time periods, measuring actual voluntary turnover six months later. Although the correlation matrix supported the hypothesized bivariate relationships, a structural equation model showed poor fit to the data, and the reversal of two relationships in the model. Believing this was due to multicollinearity, I examined a revised model which better fit the data, and supported all nine hypotheses. Furthermore, psychological strain in the form of job dissatisfaction and emotional exhaustion fully mediated the relationship between stress (demands, control, and support), and voluntary turnover. Research and managerial implications are discussed.
Committee
Rodger Griffeth (Committee Chair)
Peggy Zaccola (Committee Member)
Paula Popovich (Committee Member)
Pages
95 p.
Subject Headings
Business Administration
;
Business Costs
;
Organization Theory
;
Organizational Behavior
;
Psychology
Keywords
work stress
;
psychological strain
;
turnover
;
demands
;
control
;
support
;
job satisfaction
;
emotional exhaustion
Recommended Citations
Refworks
EndNote
RIS
Mendeley
Citations
Fila, M. J. (2013).
Stressful Work and Turnover: The Mediating Role of Psychological Strain
[Master's thesis, Ohio University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1365589850
APA Style (7th edition)
Fila, Marcus.
Stressful Work and Turnover: The Mediating Role of Psychological Strain.
2013. Ohio University, Master's thesis.
OhioLINK Electronic Theses and Dissertations Center
, http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1365589850.
MLA Style (8th edition)
Fila, Marcus. "Stressful Work and Turnover: The Mediating Role of Psychological Strain." Master's thesis, Ohio University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1365589850
Chicago Manual of Style (17th edition)
Abstract Footer
Document number:
ohiou1365589850
Download Count:
821
Copyright Info
© 2013, all rights reserved.
This open access ETD is published by Ohio University and OhioLINK.