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Faculty Attitudes toward Deming's Fourteen Principles of Total Quality Management in Higher Education at the King Abdulaziz University College of Education

Alsulami, Abdulrahman B.
http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1403096543

Abstract Details

2014, Doctor of Education (EdD), Ohio University, Educational Administration (Education).
This study explored the attitudes of faculty members at the King Abdulaziz University College of Education (Saudi Arabia) toward Deming's fourteen principles of Total Quality Management. The study focused on two independent variables, including gender and professional hierarchy. A total of 61 (34.6%) faculty members out of 176 from King Abdulaziz University College of Education responded to the e-survey located at Google.com. Male faculty members made up 54% (33) of the participants and female faculty members were 45.9% (28) of the participants in this study. The statistical methods used in this study were ANCOVA and descriptive method to answer the study questions. The study found that the attitudes of the target faculty members toward Deming's 14 principles are generally positive. Findings also showed that the independent variables, gender and professional hierarchy, did not statistically influence the attitudes of faculty members towards Deming's 14 principles. However, findings indicated that faculty had a negative attitude towards Deming's (2000) principle eight —"Drive out fear"— because, based on Likert scale, the mean for female faculty was 3.80 and the mean for male was 3.57. Also, a smaller mean based on department or office occupation— close to neutral — came from the Dean's office. In addition, findings also showed that leaders at the College of Education, the dean office, had less motivation to apply Deming's 14 principles. Finally, findings are strongly promoting and reinforcing the need to apply TQM in general and Deming's 14 principles of TQM in particular. The positive findings about the application of Deming's 14 principles and the success in their application in education have been confirmed in several studies (Bonstingl, 2001; Leonard, 1996; Miller, 1991; Warwick, 1995). The fact that this research focused on faculty member attitudes toward Deming's 14 principles is opening a window on the need to conduct more research to explore other stakeholders at KAU College of Education. Focusing on KAU College of Education staff, students in KAU College of Education, and leaders in KAU will bring new knowledge to researchers. Also, conducting studies that examine and investigate the policies and the procedures in KAU are useful.
Dwan Robinson (Committee Chair)
209 p.
Educational Leadership
Deming; TQM; Attitudes; Faculty

Recommended Citations

Citations

  • Alsulami, A. B. (2014). Faculty Attitudes toward Deming's Fourteen Principles of Total Quality Management in Higher Education at the King Abdulaziz University College of Education [Doctoral dissertation, Ohio University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1403096543

    APA Style (7th edition)

  • Alsulami, Abdulrahman. Faculty Attitudes toward Deming's Fourteen Principles of Total Quality Management in Higher Education at the King Abdulaziz University College of Education. 2014. Ohio University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1403096543.

    MLA Style (8th edition)

  • Alsulami, Abdulrahman. "Faculty Attitudes toward Deming's Fourteen Principles of Total Quality Management in Higher Education at the King Abdulaziz University College of Education." Doctoral dissertation, Ohio University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1403096543

    Chicago Manual of Style (17th edition)

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This open access ETD is published by Ohio University and OhioLINK.