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Exploration of teamwork in extension: identifying indicators of success using a modified delphi study

Kelbaugh, Beverly M.

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2003, Doctor of Philosophy, Ohio State University, Agricultural Education.
The OSU Extension System utilizes teams to combine the efforts of several persons with expertise on a given subject to produce better products or services with more efficient use of time and resources. The purpose of this study was to identify team behaviors, outcomes, and impacts appropriate to use as indicators of team success. A Modified Delphi technique, which is a descriptive-survey research design, was utilized for this exploratory study. A purposeful sample of Extension professionals from across the United States was identified as the panel of experts who participated in three rounds of the Modified Delphi. Round one statements were based upon the review of literature and researcher expertise. The study was conducted utilizing a Web based survey instrument, which allowed prompt responses to statements and the ability to analyze data in real time. The study identified 25 indicators of success for Extension program teams when those items achieved a consensus rating of 80% agreement of survey respondents between two response categories on the six-point Likert type scale. Four statements were rated as having critical importance as they achieved a mean on a six-point Likert-type scale between 5.5 and 6.0. Twenty items were rated as having high importance achieving a consensus rating between 4.5 and 5.4. One item achieved a rating of moderately high importance with a consensus rating between 4.0 and 4.5. No items achieved consensus in the disagree categories. Ten indicators of success related to team outcomes and impacts which were external team deliverables. The remaining fifteen items were related to team member behaviors, interactions, and processes which affect how team members work together. Discussion of the indicators of success and recommendations were based on organizational readiness and support of teams, organizational expectations of teams and teamwork practices. The indicators of success can be used by Extension organizations to improve performance of program team and as criteria for yearly performance appraisal of team members.
Jo Jones (Advisor)
287 p.

Recommended Citations

Citations

  • Kelbaugh, B. M. (2003). Exploration of teamwork in extension: identifying indicators of success using a modified delphi study [Doctoral dissertation, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1054604099

    APA Style (7th edition)

  • Kelbaugh, Beverly. Exploration of teamwork in extension: identifying indicators of success using a modified delphi study. 2003. Ohio State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1054604099.

    MLA Style (8th edition)

  • Kelbaugh, Beverly. "Exploration of teamwork in extension: identifying indicators of success using a modified delphi study." Doctoral dissertation, Ohio State University, 2003. http://rave.ohiolink.edu/etdc/view?acc_num=osu1054604099

    Chicago Manual of Style (17th edition)