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Case Management for Adults Living with HIV/AIDS: A Qualitative Study of Social Workers' Perceptions and Lived Experiences

Ansah-Koi, Alice Amoako, Ph.D

Abstract Details

2010, Doctor of Philosophy, Ohio State University, Social Work.
Multiple health and psychosocial needs are associated with the Human Immunodeficiency Virus (HIV) infection and Acquired Immunodeficiency Disease Syndrome (AIDS). Persons living with these medical conditions are in need of assistance in many areas of their lives. Therefore, case management services are utilized to support most of this population. Although several studies have reviewed case management service delivery, most of these studies focus on conceptualization of case management and clients’ outcomes rather than the actual practice of case management. Yet, within the health and social service delivery system, case managers play crucial roles in assisting the diverse needs of persons living with HIV/AIDS (PLWHA). This research, therefore, was done to explore the perceptions and lived experiences of social work case managers offering services to PLWHA. Qualitative research methods in a grounded theory approach were used to collect data through semi-structured interviews with thirteen adult social work case managers of the Ryan White Care Program in one public health setting, one hospital, and two community based organizations in a metropolitan area of a Midwest state. Themes that emerged from the analysis of data were: 1) defining the role of the case manager; 2) challenges with clients; 3) challenges with formal organizations; 4) recommendations for improving case management service delivery; and lastly, 5) satisfaction and rewards of the job. The results have implications for improvement of case management service to PLWHA.
Bette A. Speziale, Ph.D (Committee Chair)
Curtis Carla, Ph.D (Committee Member)
Randi Love, Ph.d (Committee Member)
86 p.

Recommended Citations

Citations

  • Ansah-Koi, A. A. (2010). Case Management for Adults Living with HIV/AIDS: A Qualitative Study of Social Workers' Perceptions and Lived Experiences [Doctoral dissertation, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1276884604

    APA Style (7th edition)

  • Ansah-Koi, Alice. Case Management for Adults Living with HIV/AIDS: A Qualitative Study of Social Workers' Perceptions and Lived Experiences. 2010. Ohio State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1276884604.

    MLA Style (8th edition)

  • Ansah-Koi, Alice. "Case Management for Adults Living with HIV/AIDS: A Qualitative Study of Social Workers' Perceptions and Lived Experiences." Doctoral dissertation, Ohio State University, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=osu1276884604

    Chicago Manual of Style (17th edition)