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Healthcare Managers' Perspectives of their Management Education

DeMain, Karen A.

Abstract Details

2001, Master of Science, Ohio State University, Allied Medical Professions.
Managers in healthcare today must be able to perform many tasks to be successful. They must not only be able to understand and use their clinical backgrounds, but they must also be able to comprehend and utilize business skills that include preparing a budget, analyzing financial statements, and marketing department services. However, many are in management positions with little or no management training. Several educational means are available to assist those in management positions to further their knowledge, such as undergraduate courses, graduate courses, continuing education courses, mentorships, courses offered by the employer, and on-the-job training. A survey was developed and administered to a group of managers in a hospital system to determine their level of preparedness, frequency of task utilization, and mode of education for nineteen essential managerial tasks. These managers were all department or unit level managers with a majority being nurses who had been in their current positions an average of five years. The results indicated that managers felt most prepared to perform tasks that involve people skills, or skills they have done throughout their careers, rather than business skills, which tend to be tasks that are new to those in management positions. Also, they performed these people skills more often than business tasks. Even though most of these managers recommended that future managers attend graduate courses or management courses offered by the employer, most stated they received their education through on-the-job training, but even those with more experience did not feel more prepared and did not perform tasks more frequently than those with less experience. Thus, managers are required to perform many tasks, some of which they do not feel prepared to perform, and although they recommend that others further their education through specific management courses, they are not heeding their own advice.
Stephen L. Wilson (Advisor)
Kay Wolf (Committee Member)
William F. Finney (Committee Member)
70 p.

Recommended Citations

Citations

  • DeMain, K. A. (2001). Healthcare Managers' Perspectives of their Management Education [Master's thesis, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1418909720

    APA Style (7th edition)

  • DeMain, Karen. Healthcare Managers' Perspectives of their Management Education. 2001. Ohio State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1418909720.

    MLA Style (8th edition)

  • DeMain, Karen. "Healthcare Managers' Perspectives of their Management Education." Master's thesis, Ohio State University, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=osu1418909720

    Chicago Manual of Style (17th edition)