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Language Socialization in the Workplace: Immigrant Workers’ Language Practice within a Multilingual Workplace

Abstract Details

2017, Doctor of Philosophy, Ohio State University, EDU Teaching and Learning.
Abstract This dissertation explores the development of trajectories of communicative ability of immigrant workers in the multilingual workplace over time as a part of language socialization process focused on the education practices the they give each other at the workplace. The objectives of this study are: First, informed by the concept of workplace as a Community of Practice (CoP), the study aims at exploring the workers’ communication experience at the workplace. Second, assuming that the participants develop some communicative ability over time, this study seeks to answer questions on how they construct their communicative repertoire in the workplace. Third, based on the workers’ experience in developing their communicative ability and the workplace nature, this study also seeks to understand how immigrants educate each other about the communication strategies necessary for accomplishing work together. In the multilingual workplace like Brighton housekeeping department, workers from different language backgrounds and ethnicities engage in cooperative sense-making in workplace CoPs where they participate in joint activities, learn the dominant languages in the workplace and create new ways of using language together. Observations, interviews, and document studies reveal how immigrant workers engage in sense- making together and learn about the rules, norms, and expectations of their workplace. This study also shows how immigrant workers that were regarded as `uneducated’ and `illiterate’ perform their roles as teachers, translators, and guides for immigrant newcomers, their coworkers, and the other CoP members in the workplace, transcending linguistic and cultural boundaries in the process.
Leslie Moore (Advisor)
Keiko Sammy (Committee Member)
Adrian Rodgers (Committee Member)
573 p.

Recommended Citations

Citations

  • Pujiastuti, A. (2017). Language Socialization in the Workplace: Immigrant Workers’ Language Practice within a Multilingual Workplace [Doctoral dissertation, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1483727338369289

    APA Style (7th edition)

  • Pujiastuti, Ani. Language Socialization in the Workplace: Immigrant Workers’ Language Practice within a Multilingual Workplace. 2017. Ohio State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1483727338369289.

    MLA Style (8th edition)

  • Pujiastuti, Ani. "Language Socialization in the Workplace: Immigrant Workers’ Language Practice within a Multilingual Workplace." Doctoral dissertation, Ohio State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=osu1483727338369289

    Chicago Manual of Style (17th edition)