Skip to Main Content
 

Global Search Box

 
 
 
 

Files

File List


7717150.pdf (4.71 MB)

ETD Abstract Container

Abstract Header

Customer service as an element of the marketing mix : the evaluation of a descriptive model of customer service /

Zinszer, Paul H.
http://rave.ohiolink.edu/etdc/view?acc_num=osu1487063539786261

Abstract Details

1976, Doctor of Philosophy, Ohio State University, Graduate School.
Not Provided (Other)
Business Administration
Customer services; Marketing

Recommended Citations

Citations

  • Zinszer, P. H. (1976). Customer service as an element of the marketing mix : the evaluation of a descriptive model of customer service / [Doctoral dissertation, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487063539786261

    APA Style (7th edition)

  • Zinszer, Paul. Customer service as an element of the marketing mix : the evaluation of a descriptive model of customer service /. 1976. Ohio State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1487063539786261.

    MLA Style (8th edition)

  • Zinszer, Paul. "Customer service as an element of the marketing mix : the evaluation of a descriptive model of customer service /." Doctoral dissertation, Ohio State University, 1976. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487063539786261

    Chicago Manual of Style (17th edition)

osu1487063539786261
902
This document is provided by The Ohio State University for research and educational purposes, and may be under copyright by the author or the author's heirs. Please contact the ETD Center administrator at The Ohio State University gsetd@gradsch.ohio-state.edu with any questions or comments. In your email, be sure to include the URL and title of the specific items you are inquiring about.
This open access ETD is published by The Ohio State University and OhioLINK.