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Co-designing with Older Adults for Voice Assistive Technology

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2020, Master of Fine Arts, Ohio State University, Design.
Voice Assistive Technology (VAT) is an increasingly popular trend that provides a more natural human-computer interaction than the traditional graphical user interface interactions. VAT is an integral part of accessibility design which has the potential to help older adults (age 65+) with common age-related challenges, such as Age-Related Hearing Loss (ARHL), live better lives. Yet, as with other emerging technologies, the adoption of VAT for older adults is questionable due to the gap between the current applications of the technology and the needs of the older generation. Most of the studies focused on applications of VAT for older adults were conducted through an expert-led approach, where the end-users (in this case, the older adults) did not have a chance to express themselves or contribute to the solutions. Thus, this thesis was focused on designing with and for older adults for Voice Assistive Technology (VAT) through co-design, a participant-led research and design approach. By inviting older adult participants to join the research and design process, possible solutions with using VAT to help with ARHL were explored. Through the process of Preliminary Pilot Explorations, Idea Generation and Evaluation sessions, the results of the study emerged as design concepts and criteria. They are for the application of VAT, which can be applied in the creation of better and more meaningful communication experiences with and for older adults. A new co-design framework, “Cake Structured Co-design Framework” (CSCF), was also developed from the research process. It is a framework that will help co-design researchers to facilitate co-design sessions with older adults by using the designed toolkits and methods while, at the same time, placing a high value on the relationships between the older adults and the co-design researcher.
Elizabeth Sanders (Advisor)
Peter Chan (Committee Member)
Matthew Lewis (Committee Member)
238 p.

Recommended Citations

Citations

  • Wang, Y. (2020). Co-designing with Older Adults for Voice Assistive Technology [Master's thesis, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1606163759800828

    APA Style (7th edition)

  • Wang, Yiting. Co-designing with Older Adults for Voice Assistive Technology. 2020. Ohio State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1606163759800828.

    MLA Style (8th edition)

  • Wang, Yiting. "Co-designing with Older Adults for Voice Assistive Technology." Master's thesis, Ohio State University, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=osu1606163759800828

    Chicago Manual of Style (17th edition)