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A Research Model for Collaborative Knowledge Management Practice, Supply Chain Integration and Performance

Li, Yulong
http://rave.ohiolink.edu/etdc/view?acc_num=toledo1177173627

Abstract Details

2007, Doctor of Philosophy, University of Toledo, Manufacturing Management.
With the trend of globalization, increased customer demand and advancement in technology development, firms are experiencing ever intense pressure to collaborate with their trading partners to compete with other supply chains. The often discussed inter-firm information sharing practices are not sufficient to provide enough insights and understanding to each trading partner for optimizing its products/services (Droschl and Koronakis, 2003). Firms are seeking to collaborate with their partners at greater extent in the areas such as knowledge management to exploit the potentials of an efficient and effective supply chain. Collaborative Knowledge Management Practice (CKMP) is the discipline of enabling individuals in a series of organizations to collectively create, share, access, and apply knowledge across company boundaries to achieve the business objectives of the entire supply chain. It allows firms to better understand each other and to learn from each other’s expertise, thus improve the overall efficiency of the supply chain. This study follows the Technology Adoption framework of Iacovou, Benbasat, and Dexter (1995) and proposes a research model to analyze the antecedents of collaborative knowledge management, CKMP, and its organizational impact. The researcher developed measures for organizational infrastructure, perceived CKMP benefits, knowledge complementarity, CKMP, and knowledge quality. These instruments were validated through pre-test and a large scale survey to supply chain professionals in firms that have adopted CKMP with a response rate of 12%. The theoretical implications of the research include providing understanding to the factors that facilitate knowledge collaboration in supply chain. Results from structural equation modeling indicated that technology infrastructure, organizational infrastructure, environmental characteristics, and knowledge complementarity had direct and positive relationship to CKMP. The hypotheses about perceived benefits and partner relationships were not supported by the data. The effects of CKMP on supply chain knowledge quality, supply chain integration and supply chain performance was also confirmed with large effect sizes. Practitioners can benefit from the result of the study. It can help practitioner to understand the current CKMP adoption rate and the characteristics of those that have adopted in the US manufacturing industry. The research identified major components of CKMP, important antecedents, potential outcomes, and provided valid measurement instrument to these practices, so that practitioners can take it as a roadmap to guide them through the implementation process. Suggested directions for future research include the revision of a few CKMP sub-dimension measurement items; the comparison of knowledge collaboration activities between efficient and responsive supply chains; as well as the extension of research scope to include international partners into the CKMP networks.
S. Subba Rao (Advisor)
275 p.
Business Administration, General
Knowledge Management; Supply Chain Management; Inter-organizational System

Recommended Citations

Citations

  • Li, Y. (2007). A Research Model for Collaborative Knowledge Management Practice, Supply Chain Integration and Performance [Doctoral dissertation, University of Toledo]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1177173627

    APA Style (7th edition)

  • Li, Yulong. A Research Model for Collaborative Knowledge Management Practice, Supply Chain Integration and Performance. 2007. University of Toledo, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=toledo1177173627.

    MLA Style (8th edition)

  • Li, Yulong. "A Research Model for Collaborative Knowledge Management Practice, Supply Chain Integration and Performance." Doctoral dissertation, University of Toledo, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1177173627

    Chicago Manual of Style (17th edition)

toledo1177173627
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© 2007, all rights reserved.
This open access ETD is published by University of Toledo and OhioLINK.