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A National Study on Student Satisfaction with and Importance of College Environment Variables as Predictors of Spring-to-Spring Retention

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2014, Doctor of Philosophy, University of Toledo, Higher Education.
As accountability for America’s community colleges is at the forefront of conversation nationwide, it is now more important than ever that leaders in higher education determine the right combination of interactions and practices that matter most in engaging, retaining, and graduating community college students. The purpose of this research was to utilize the results of the Noel-Levitz Student Satisfaction Inventory for Community and Technical Colleges from 22 community colleges across the country to determine if student satisfaction with and importance of college environment variables are predictors of spring-to-spring retention. As research indicates a connection between student satisfaction and retention, this study seeks to fill the gap in the literature also connecting importance with satisfaction. Using Vincent Tinto’s Theory of Student Departure as the framework, and Alexander Astin’s I-E-O model as a data analysis framework, this study seeks to determine the connection between levels of satisfaction and importance on the variables and spring-to-spring retention. The results of this study will fuel discussion around future interventions and policy implications to promote retention and success for community college students across the country.
Ronald Opp (Committee Chair)
Debra Harmening (Committee Member)
Sunday Griffith (Committee Member)
Jennifer Spielvogel (Committee Member)
154 p.

Recommended Citations

Citations

  • Miller, K. C. (2014). A National Study on Student Satisfaction with and Importance of College Environment Variables as Predictors of Spring-to-Spring Retention [Doctoral dissertation, University of Toledo]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1414749229

    APA Style (7th edition)

  • Miller, Karen. A National Study on Student Satisfaction with and Importance of College Environment Variables as Predictors of Spring-to-Spring Retention. 2014. University of Toledo, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=toledo1414749229.

    MLA Style (8th edition)

  • Miller, Karen. "A National Study on Student Satisfaction with and Importance of College Environment Variables as Predictors of Spring-to-Spring Retention." Doctoral dissertation, University of Toledo, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1414749229

    Chicago Manual of Style (17th edition)