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Dissertation_Yopina Pertiwi_FINAL.pdf (1.97 MB)

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The Role of Physician Social Identities in Patient-Physician Intergroup Relations

Pertiwi, Yopina Galih
http://orcid.org/0000-0001-7528-6654
http://rave.ohiolink.edu/etdc/view?acc_num=toledo1556750133228496

Abstract Details

2019, Doctor of Philosophy, University of Toledo, Psychology - Experimental.
This study examined the role of the physician combined race/ethnic and gender identities on patient perceptions, emotions, attitudes, and behavioral tendencies toward the physicians. An integrative approach was utilized in examining this phenomenon with three prominent theories in intergroup relations and stereotyping and prejudice, i.e., Social Identity Approach, Stereotype Content Model, and Role Congruity Theory. Based on the Social Identity Approach, it was hypothesized that patient emotions, attitudes, and behavioral tendencies toward the physicians depended on the patient and physician’s social identity similarities. The Stereotype Content Model predicted that patient emotions and behavioral tendencies depended on patient perceptions of physician warmth and competence. Finally, the Role Congruity Theory suggested that patient evaluation and behavioral tendencies depended on the congruency between their expectations and the physician actual roles. MTurk workers completed a set of questionnaires measuring their perceptions, emotions, and attitude toward the physician, after seeing a White, Asian, or Black physician profile. Subsequently, they imagined a slightly unpleasant visit experience to the physician office and predicted their behavioral tendencies. MIMIC models were developed and tested based on the three theories. The findings showed a minimal effect of the physician social identities on patient perceptions, emotions, attitude, and behavioral tendencies across the three statistical models. Physicians were perceived similarly regardless of their social groups. Findings from each of the models’ analysis also showed the uniqueness of each theory in predicting patient-physician intergroup relations. The study has both theoretical and practical implications that are discussed in this document.
Andrew Geers (Committee Chair)
Jason Rose (Committee Member)
Jon Elhai (Committee Member)
Matthew Tull (Committee Member)
Revathy Kumar (Committee Member)
179 p.
Experimental Psychology; Health Care; Social Psychology
patient-physician, intergroup relations, social perceptions, social identity, stereotypes, social role

Recommended Citations

Citations

  • Pertiwi, Y. G. (2019). The Role of Physician Social Identities in Patient-Physician Intergroup Relations [Doctoral dissertation, University of Toledo]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1556750133228496

    APA Style (7th edition)

  • Pertiwi, Yopina. The Role of Physician Social Identities in Patient-Physician Intergroup Relations. 2019. University of Toledo, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=toledo1556750133228496.

    MLA Style (8th edition)

  • Pertiwi, Yopina. "The Role of Physician Social Identities in Patient-Physician Intergroup Relations." Doctoral dissertation, University of Toledo, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1556750133228496

    Chicago Manual of Style (17th edition)

toledo1556750133228496
306
© 2019, all rights reserved.
This open access ETD is published by University of Toledo and OhioLINK.