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Intrinsic and Extrinsic Factors Affecting Job Satisfaction of Nursing Assistants in Two Long-Term Care Facilities

Slay, Thomas A.

Abstract Details

2004, MS, University of Cincinnati, Design, Architecture, Art and Planning : Community Planning.
This research examines the affects of intrinsic and extrinsic factors on the job satisfaction of Nursing Assistants (NAs) in a long-term care setting. Specifically, the NAs are employees of the two facilities owned by the Episcopal Retirement Homes. NAs at these facilities are more satisfied with intrinsic (job content) than extrinsic (job context) aspects of their jobs. The NAs in one facility are significantly more satisfied with their manager’s administrative manners and skills items than those in the other facility. NAs in this facility also were more satisfied with the chance to tell people what to do than those in the other facility. When comparing the facilities overall job satisfaction scores, there was no statistically significant difference. This is of particular interest as the NA turnover at one facility was 67%, substantially less than the other facility at 119% at the time of this research. This result may be explained by the fact that during the research process some NAs in Facility B were openly vocal in their criticism of management during the time this research was being conducted. In order for management to positively influence job satisfaction and reduce turnover of NAs at these two long-term care facilities, attention should be paid to the extrinsic aspects of NAs jobs.
Jan Fritz (Advisor)
60 p.

Recommended Citations

Citations

  • Slay, T. A. (2004). Intrinsic and Extrinsic Factors Affecting Job Satisfaction of Nursing Assistants in Two Long-Term Care Facilities [Master's thesis, University of Cincinnati]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1100799057

    APA Style (7th edition)

  • Slay, Thomas. Intrinsic and Extrinsic Factors Affecting Job Satisfaction of Nursing Assistants in Two Long-Term Care Facilities. 2004. University of Cincinnati, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ucin1100799057.

    MLA Style (8th edition)

  • Slay, Thomas. "Intrinsic and Extrinsic Factors Affecting Job Satisfaction of Nursing Assistants in Two Long-Term Care Facilities." Master's thesis, University of Cincinnati, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1100799057

    Chicago Manual of Style (17th edition)