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10479.pdf (6.12 MB)
ETD Abstract Container
Abstract Header
Product + Service: The Intangible Smart in Everyday Products
Author Info
Sun, Luying
Permalink:
http://rave.ohiolink.edu/etdc/view?acc_num=ucin1406819515
Abstract Details
Year and Degree
2014, MDES, University of Cincinnati, Design, Architecture, Art and Planning: Design.
Abstract
This thesis aims to interpret the service dimension of interactive products and to develop a tool to design services for a product in the early development process. A variety of case studies were conducted to explore the service dimension and the relationship between the product and the user. Three attributes, Awareness, Feedback and Context, were developed as a Product Service Ideation Tool. In the tool evaluation study, after introducing the Nest Learning Thermostat, participants were asked to design services for a refrigerator. In the light of the study, the tool is more effective to generate ideas than random ideation. The Product Service Ideation Tool gives participants a basic understanding of service and guides them through the attributes of the relationship between the product and the user to create more advanced solutions.
Committee
Craig Vogel, M.I.D. (Committee Chair)
Steven Doehler, M.A. (Committee Member)
Gerald Michaud, M.A. (Committee Member)
Pages
58 p.
Subject Headings
Design
Keywords
product
;
service
;
interaction
;
design
;
ideation
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Citations
Sun, L. (2014).
Product + Service: The Intangible Smart in Everyday Products
[Master's thesis, University of Cincinnati]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1406819515
APA Style (7th edition)
Sun, Luying.
Product + Service: The Intangible Smart in Everyday Products.
2014. University of Cincinnati, Master's thesis.
OhioLINK Electronic Theses and Dissertations Center
, http://rave.ohiolink.edu/etdc/view?acc_num=ucin1406819515.
MLA Style (8th edition)
Sun, Luying. "Product + Service: The Intangible Smart in Everyday Products." Master's thesis, University of Cincinnati, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1406819515
Chicago Manual of Style (17th edition)
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Document number:
ucin1406819515
Download Count:
387
Copyright Info
© 2014, all rights reserved.
This open access ETD is published by University of Cincinnati and OhioLINK.