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Intrateam and Interteam Justice: Fulfilling Expectations Within and Between Teams

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2018, PhD, University of Cincinnati, Business: Business Administration.
Much of the literature on justice in organizations is based on an implicit assumption that employees’ fairness perceptions stem primarily from the decisions and/or actions of a supervisor and/or the organization. Recent research has suggested that team members can also serve as a source of justice in the workplace; however, the few published empirical studies of team-related justice have produced mixed results about whether team-related justice perceptions follow the traditional dimensions of justice (i.e., distributive, procedural, interpersonal, and informational justice), and have yielded few findings about how team-related justice perceptions form, their nature, or their outcomes. Using a qualitative design, I inductively investigated unit-level justice perceptions within teams (intrateam justice) and between teams (interteam justice). My results show that intrateam and interteam justice perceptions stem from congruency with or discrepancy from expected behaviors shaped by teams’ unique cultural elements. These expected behaviors are enacted through automaticity and monitored via peer pressure and are perceived as fair if they align with expectations and unfair if they do not. Moreover, I found that these perceptions generally align with existing justice dimensions (i.e., distributive, procedural, interpersonal, and informational). Perceptions of intrateam and interteam fairness resulted in positive outcomes such as getting along better and paying it forward while perceptions of interteam unfairness resulted in negative outcomes such as retaliation and stigmatization.
Elaine Hollensbe, Ph.D. (Committee Chair)
Gail Fairhurst, Ph.D. (Committee Member)
Suzanne Masterson, Ph.D. (Committee Member)
Heather Vough, Ph.D. (Committee Member)

Recommended Citations

Citations

  • Tong, N. (2018). Intrateam and Interteam Justice: Fulfilling Expectations Within and Between Teams [Doctoral dissertation, University of Cincinnati]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1543840009748388

    APA Style (7th edition)

  • Tong, Nathan. Intrateam and Interteam Justice: Fulfilling Expectations Within and Between Teams. 2018. University of Cincinnati, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ucin1543840009748388.

    MLA Style (8th edition)

  • Tong, Nathan. "Intrateam and Interteam Justice: Fulfilling Expectations Within and Between Teams." Doctoral dissertation, University of Cincinnati, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1543840009748388

    Chicago Manual of Style (17th edition)