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Designing Interventions for Cyber-bullying: A Design Thinking Approach

Lal, Shubhangi S
http://orcid.org/0000-0003-4136-8517
http://rave.ohiolink.edu/etdc/view?acc_num=ucin1627666831641494

Abstract Details

2021, MS, University of Cincinnati, Education, Criminal Justice, and Human Services: Information Technology.
The steep rise of social media usage in recent years has contributed to the increase in cyber-bullying too, where individuals harass each other online. Our focus in this research is to understand how interactions among young adults take place on social media, their perceptions on cyber-bullying and investigate their reporting behaviors to inform the design of a support intervention. This research uses the design thinking approach to inform the design of a context-appropriate support intervention for the victims of cyber-bullying. Design thinking was adopted as a problem-solving strategy, which entailed examining recognized features of the cyber-bullying setting and identifying more ambiguous or peripheral factors that contributed to the environmental conditions of cyber-bullying. The study took a qualitative approach which involved semi-structured interviews, exploratory surveys, and a design thinking workshop to come up with a cyberbullying support intervention proposal. Through the use of the proposed support intervention, young adults can build awareness about cyberbullying, recognize the abuse, and be empowered enough to report it. The data from these reports can then be analyzed to generate insights in order to visualize safety ratings of all the social media platforms, increasing their accountability and strengthening the awareness amongst intervention users even further, hence creating a feedback loop of understanding, reporting, and analysis.
Annu Prabhakar, Ph.D. (Committee Chair)
Kijung Lee, Ph.D. (Committee Member)
56 p.
Information Technology
Cyberbullying; Support Intervention; Design thinking; Social media; teenage victims; Human-centered design

Recommended Citations

Citations

  • Lal, S. S. (2021). Designing Interventions for Cyber-bullying: A Design Thinking Approach [Master's thesis, University of Cincinnati]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1627666831641494

    APA Style (7th edition)

  • Lal, Shubhangi. Designing Interventions for Cyber-bullying: A Design Thinking Approach. 2021. University of Cincinnati, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ucin1627666831641494.

    MLA Style (8th edition)

  • Lal, Shubhangi. "Designing Interventions for Cyber-bullying: A Design Thinking Approach." Master's thesis, University of Cincinnati, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1627666831641494

    Chicago Manual of Style (17th edition)

ucin1627666831641494
185
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This open access ETD is published by University of Cincinnati and OhioLINK.