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The Value of Importance When Assessing Job Satisfaction

Derickson, Ryan

Abstract Details

2011, Master of Arts (M.A.), Xavier University, Psychology.
Despite a large volume of research regarding job satisfaction, there appears to be inconsistencies between theory and measurement. Locke's (1976) Range-of-Affect theory in particular has generated considerable support, particularly for the notion that separately assessing facet importance is redundant since it can supposedly be inferred from satisfaction magnitude. This study first sought to test that inference. Additionally, it is argued that satisfaction measures consisting of prescribed facets (e.g., the Job Descriptive Index; JDI) are incomplete in that respondents may value facets that do not include, or value facets to different degrees, making it difficult to determine which facets should receive priority in an organizational intervention. Accordingly, a sample of 153 employees at a large Midwestern company were presented with a survey allowing them to choose important facets for which to indicate their satisfaction and importance levels (the Job Satisfaction Assessment; JSA), measures of organizational commitment, organization citizenship behaviors, absenteeism, and intentions to turnover, as well as the JDI, to determine if the JDI or JSA better predicted the outcome variables. After response analysis, it appeared that although facet importance and satisfaction were correlated, many respondents indicated they were moderately satisfied with an important facet, casting doubt on Locke's (1976) proposal that importance could be inferred from satisfaction. Additionally, the JDI accounted for incremental variance in organizational commitment and citizenship behaviors, and both the JDI and JSA accounted for incremental variance in intentions to turnover. Neither survey was predictive of absenteeism. Implications and future research needs are discussed.
Mark S. Nagy, Ph.D. (Committee Chair)
Morell Mullins, Ph.D. (Committee Member)
Dalia Diab, Ph.D. (Committee Member)
92 p.

Recommended Citations

Citations

  • Derickson, R. (2011). The Value of Importance When Assessing Job Satisfaction [Master's thesis, Xavier University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1396341998

    APA Style (7th edition)

  • Derickson, Ryan. The Value of Importance When Assessing Job Satisfaction. 2011. Xavier University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=xavier1396341998.

    MLA Style (8th edition)

  • Derickson, Ryan. "The Value of Importance When Assessing Job Satisfaction." Master's thesis, Xavier University, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1396341998

    Chicago Manual of Style (17th edition)