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The Role of Informal Performance Feedback in Job Satisfaction

Abstract Details

2013, Master of Arts (M.A.), Xavier University, Psychology.
Research has found that key components to behavioral feedback are relevancy, timeliness and specificity typically associated with informal performance feedback. This study examined whether informal performance feedback was related to job satisfaction. Participants from an online survey collection website were asked to complete a survey. Perceived organizational support, leader-member exchange, goal orientation, and self-efficacy were also examined in this study to determine their relationship to informal feedback and job satisfaction. Results indicated that informal feedback did have a significant effect on job satisfaction though goal orientation did not moderate the informal feedback and self-efficacy relationship. This study demonstrated that high levels of informal performance feedback can improve employee perceptions of overall job satisfaction and should be taken into consideration when performance feedback is provided.
Mark Nagy, Ph.D. (Committee Chair)
Dalia Diab, Ph.D. (Committee Member)
Morell Mullins, Ph.D. (Committee Member)
71 p.

Recommended Citations

Citations

  • Baudler, C. (2013). The Role of Informal Performance Feedback in Job Satisfaction [Master's thesis, Xavier University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510247552397143

    APA Style (7th edition)

  • Baudler, Chris. The Role of Informal Performance Feedback in Job Satisfaction . 2013. Xavier University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510247552397143.

    MLA Style (8th edition)

  • Baudler, Chris. "The Role of Informal Performance Feedback in Job Satisfaction ." Master's thesis, Xavier University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510247552397143

    Chicago Manual of Style (17th edition)