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Incivility's and Civility's Effects on Goal Commitment, Rumination, and Performance

Crowe, Emily A.
http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510578377164421

Abstract Details

2014, Master of Arts (M.A.), Xavier University, Psychology.
Witnessing uncivil behavior from someone in a leadership capacity can negatively affect employees' experiences at work, whereas civil behavior can create a pleasant work environment. This study examines whether being exposed to civil and uncivil behavior influences employees' immediate cognitive responses, specifically their rumination over their treatment, commitment to their assigned tasks, and subsequent performance. Under the guise of an online organizational research project, Amazon Mechanical Turk workers were exposed to civil and or uncivil behavior during an audio recording and completed measures of rumination, goal commitment, and task performance. Though none of the hypotheses were confirmed, significant differences were found between Indian and American participants, with Indian participants reporting higher rumination, lower goal commitment, and worse task performance. The results extend incivility and civility research by demonstrating the cross-cultural differences in perceptions and the effects of these behaviors.
Morell Mullins, Ph.D. (Committee Chair)
96 p.
Psychology
civility; incivility; goal commitment; rumination; task performance

Recommended Citations

Citations

  • Crowe, E. A. (2014). Incivility's and Civility's Effects on Goal Commitment, Rumination, and Performance [Master's thesis, Xavier University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510578377164421

    APA Style (7th edition)

  • Crowe, Emily. Incivility's and Civility's Effects on Goal Commitment, Rumination, and Performance. 2014. Xavier University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510578377164421.

    MLA Style (8th edition)

  • Crowe, Emily. "Incivility's and Civility's Effects on Goal Commitment, Rumination, and Performance." Master's thesis, Xavier University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510578377164421

    Chicago Manual of Style (17th edition)

xavier1510578377164421
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This open access ETD is published by Xavier University Psychology and OhioLINK.