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Generational Differences for Experienced and Instigated Workplace Incivility

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2013, Master of Arts (M.A.), Xavier University, Psychology.
The United States workforce currently consists of three main generations, Baby Boomers, Generation X, and Millennials (Glass, 2007; Zemke et al., 2000). Previous research has stated that generational blending may be creating problems in the workforce due to diverse generational workplace values and views (Hansen & Leuty, 2012; Lancaster & Stillman, 2002; Zemke; et al., 2000). One possible issue that generational blending could be causing in the workplace is increased workplace incivility. Previous research has shown that when various demographic groups, such as different genders and races, have conflict in the workplace, incivility has been found to occur (Cortina et al., 2011; Cortina, 2008; Urn & Cortina, 2005). In a similar way, the current study aimed to explore if different generations interacting in the workplace resulted in an increase of workplace incivility due to generational discrimination. Specifically, the current study assessed if Baby Boomers, Generation X, and Millennials varied on experiencing and instigating workplace incivility. Results showed no generational differences among Baby Boomers, Generation X, and Millennials in experiencing and instigating workplace incivility. These results support generational research criticisms that state generational differences are subjective, oversimplified generalizations that lack research-based validation and may be discriminative (Reeves & Oh, 2007). An interesting supplemental finding was that males were found to instigate workplace incivility significantly more than women in the workplace but no differences were found between males and females on experienced incivility.
Mark Nagy, Ph.D. (Committee Chair)
74 p.

Recommended Citations

Citations

  • Carter, J. (2013). Generational Differences for Experienced and Instigated Workplace Incivility [Master's thesis, Xavier University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510831049049475

    APA Style (7th edition)

  • Carter, Julie. Generational Differences for Experienced and Instigated Workplace Incivility . 2013. Xavier University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510831049049475.

    MLA Style (8th edition)

  • Carter, Julie. "Generational Differences for Experienced and Instigated Workplace Incivility ." Master's thesis, Xavier University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510831049049475

    Chicago Manual of Style (17th edition)