Skip to Main Content
Frequently Asked Questions
Submit an ETD
Global Search Box
Need Help?
Keyword Search
Participating Institutions
Advanced Search
School Logo
Files
File List
Carter. Generational Differences for Experienced.pdf (2.82 MB)
ETD Abstract Container
Abstract Header
Generational Differences for Experienced and Instigated Workplace Incivility
Author Info
Carter, Julie
Permalink:
http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510831049049475
Abstract Details
Year and Degree
2013, Master of Arts (M.A.), Xavier University, Psychology.
Abstract
The United States workforce currently consists of three main generations, Baby Boomers, Generation X, and Millennials (Glass, 2007; Zemke et al., 2000). Previous research has stated that generational blending may be creating problems in the workforce due to diverse generational workplace values and views (Hansen & Leuty, 2012; Lancaster & Stillman, 2002; Zemke; et al., 2000). One possible issue that generational blending could be causing in the workplace is increased workplace incivility. Previous research has shown that when various demographic groups, such as different genders and races, have conflict in the workplace, incivility has been found to occur (Cortina et al., 2011; Cortina, 2008; Urn & Cortina, 2005). In a similar way, the current study aimed to explore if different generations interacting in the workplace resulted in an increase of workplace incivility due to generational discrimination. Specifically, the current study assessed if Baby Boomers, Generation X, and Millennials varied on experiencing and instigating workplace incivility. Results showed no generational differences among Baby Boomers, Generation X, and Millennials in experiencing and instigating workplace incivility. These results support generational research criticisms that state generational differences are subjective, oversimplified generalizations that lack research-based validation and may be discriminative (Reeves & Oh, 2007). An interesting supplemental finding was that males were found to instigate workplace incivility significantly more than women in the workplace but no differences were found between males and females on experienced incivility.
Committee
Mark Nagy, Ph.D. (Committee Chair)
Pages
74 p.
Subject Headings
Psychology
Keywords
workplace incivility
Recommended Citations
Refworks
EndNote
RIS
Mendeley
Citations
Carter, J. (2013).
Generational Differences for Experienced and Instigated Workplace Incivility
[Master's thesis, Xavier University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510831049049475
APA Style (7th edition)
Carter, Julie.
Generational Differences for Experienced and Instigated Workplace Incivility .
2013. Xavier University, Master's thesis.
OhioLINK Electronic Theses and Dissertations Center
, http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510831049049475.
MLA Style (8th edition)
Carter, Julie. "Generational Differences for Experienced and Instigated Workplace Incivility ." Master's thesis, Xavier University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=xavier1510831049049475
Chicago Manual of Style (17th edition)
Abstract Footer
Document number:
xavier1510831049049475
Download Count:
293
Copyright Info
© 2013, all rights reserved.
This open access ETD is published by Xavier University Psychology and OhioLINK.