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Supply Chain Resilience: Development of a Conceptual Framework, an Assessment Tool and an Implementation Process

Pettit, Timothy J.
http://rave.ohiolink.edu/etdc/view?acc_num=osu1221767659

Abstract Details

2008, Doctor of Philosophy, Ohio State University, Business Administration.
The business environment is always changing and change creates risk. Managing the risk of the uncertain future is a challenge that requires resilience – “the ability to survive, adapt and grow in the face of turbulent change.” Academics and industry leaders have seen the need to supplement traditional risk management techniques with the concept of resilience that is better designed to cope with extreme complexities, unpredictable events and adaptive threats. However, without standardized definitions, accepted variables or measurement tools, supply chain resilience is merely a theoretical concept. This dissertation will explore the current thought on supply chain resilience and develop the construct into a managerial process for implementation. In Phase I, the Supply Chain Resilience Framework was developed to provide a conceptual framework based on extant literature and refined through a focus group methodology. Findings suggest that supply chain resilience can be assessed in terms of two dimensions: vulnerabilities and capabilities. Research identified seven vulnerability factors composed of 40 specific attributes and 14 capability factors from 71 attributes that facilitate the measurement of resilience. Phase II created an assessment tool based on this framework – the Supply Chain Resilience Assessment and Management (SCRAM TM). Data gathered from seven global manufacturing supply chains was used to assess their current state of supply chain resilience. The tool was validated using a qualitative methodology comparing assessment scores to 1,369 items recorded from discussions of 14 recent disruptions. Phase III concluded the research project by identifying critical linkages between the inherent vulnerability factors and controllable capability factors. Accomplished through a mixed-method triangulation of theoretical linkages, assessment correlations and focus group connections, research identified 311 specific linkages that can be used to guide a resilience improvement process. An implementation process is proposed to guide supply chain leaders toward the goal of creating and maintaining a dynamic state of balanced resilience by developing a portfolio of capabilities best matched to the pattern of inherent vulnerabilities. Exploratory data suggests that we can infer a correlation between increased resilience and improved supply chain performance. Each phase of this study concludes with discussion of limitations and recommendations for future research.
Keely Croxton, PhD (Advisor)
Martha Cooper, PhD (Committee Member)
Joseph Fiksel, PhD (Committee Member)
Walter Zinn, PhD (Committee Member)
415 p.
Management
Resilience; Supply Chain Management; Risk Management; Disruptions; Process Improvement

Recommended Citations

Citations

  • Pettit, T. J. (2008). Supply Chain Resilience: Development of a Conceptual Framework, an Assessment Tool and an Implementation Process [Doctoral dissertation, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1221767659

    APA Style (7th edition)

  • Pettit, Timothy. Supply Chain Resilience: Development of a Conceptual Framework, an Assessment Tool and an Implementation Process. 2008. Ohio State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1221767659.

    MLA Style (8th edition)

  • Pettit, Timothy. "Supply Chain Resilience: Development of a Conceptual Framework, an Assessment Tool and an Implementation Process." Doctoral dissertation, Ohio State University, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=osu1221767659

    Chicago Manual of Style (17th edition)

osu1221767659
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© 2008, all rights reserved.
This open access ETD is published by The Ohio State University and OhioLINK.