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Exploring the Impact of Personal, Emotional, and Relational Elements That Influence the Decision to Speak Up During Critical Safety Moments.

Rabah, Kelly
http://rave.ohiolink.edu/etdc/view?acc_num=wright1684363294878818

Abstract Details

2023, Doctor of Education (EdD), Wright State University, Leadership Studies.
This qualitative study focused on exploring the relationships between personal, emotional, and relational elements and the decision to speak up during critical safety moments. A phenomenological single site case study was employed using semi structured interviews to examine the healthcare professionals’ stories. The participants shared their lived experiences when making the choice to speak up or not, and the consequences – positive and negative, for themselves, their patients, and the organization. Results showed the decision to speak up is complex. There are many components that influence the decision to raise voice in the face of known risk. Personal elements, including sense of competence and psychological safety, relational elements including team trust, and emotional elements - especially fear, anger, and anticipatory regret, play a role. Findings include implications for leaders to implement modeling and principles of transformational leadership to proactively create a culture where raising voice is not only accepted but expected.
David Bright, Ph.D. (Committee Co-Chair)
Dan Noel, Ph.D. (Committee Co-Chair)
Jinwahn Jo, Ph.D. (Committee Member)
John McAlearney, Ph.D. (Committee Member)
221 p.
Health Care
Speaking up; patient safety; raising voice; courage; transformational leadership in healthcare; psychological safety. trust; team; leader modeling

Recommended Citations

Citations

  • Rabah, K. (2023). Exploring the Impact of Personal, Emotional, and Relational Elements That Influence the Decision to Speak Up During Critical Safety Moments. [Doctoral dissertation, Wright State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=wright1684363294878818

    APA Style (7th edition)

  • Rabah, Kelly. Exploring the Impact of Personal, Emotional, and Relational Elements That Influence the Decision to Speak Up During Critical Safety Moments. 2023. Wright State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=wright1684363294878818.

    MLA Style (8th edition)

  • Rabah, Kelly. "Exploring the Impact of Personal, Emotional, and Relational Elements That Influence the Decision to Speak Up During Critical Safety Moments." Doctoral dissertation, Wright State University, 2023. http://rave.ohiolink.edu/etdc/view?acc_num=wright1684363294878818

    Chicago Manual of Style (17th edition)

wright1684363294878818
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© 2023, all rights reserved.
This open access ETD is published by Wright State University and OhioLINK.