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Ran Lei Thesis Paper 2013 May.pdf (791.22 KB)

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Working On Campus: The Impact of International Student Employees' Dining Services Job Experience on The Development of Intercultural Communication Competence

Lei, Ran
http://rave.ohiolink.edu/etdc/view?acc_num=akron1363804723

Abstract Details

2013, Master of Arts, University of Akron, Communication.
With more and more international students coming to the United States to study, aside from gaining education, many of them also choose to work on campus to get a better experience of American life. Aside from working on campus as student assistants with assistantships, many international students work for dining services on campus to earn extra income. This paper explored the process of how working for dining services on an American university campus influences international student employees’ intercultural communication competence. The Campinha-Bacote cultural competence model’s five dimensions: cultural awareness, cultural desire, cultural knowledge, cultural skills, and cultural encounters were discussed through a qualitative investigation of eight international student employees who are working at a school cafeteria at a Midwest university. The analysis revealed that workplace cultural encounters became the one essential theme that represented the main influence for participants’ development of intercultural communication competence. Additionally, four sub-themes emerged from the data: gaining cultural knowledge, becoming culturally aware, increasing cultural desire, and learning cultural skills. Meanwhile, the subcategories of self-awareness and stereotyping were found under the sub-theme of becoming culturally aware; self-motivation and motivation from “others” were found under the sub-theme of increasing cultural desire; and English speaking, listening and asking questions were found under the sub-theme of learning cultural skills.
Patricia Hill, Dr. (Advisor)
Kathleen Clark, Dr. (Committee Member)
Yang Lin, Dr. (Committee Member)
61 p.
Communication; International Relations
The Campinha-Bacote Cultural Competence model; international student employee; working on campus; intercultural communication competence

Recommended Citations

Citations

  • Lei, R. (2013). Working On Campus: The Impact of International Student Employees' Dining Services Job Experience on The Development of Intercultural Communication Competence [Master's thesis, University of Akron]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=akron1363804723

    APA Style (7th edition)

  • Lei, Ran. Working On Campus: The Impact of International Student Employees' Dining Services Job Experience on The Development of Intercultural Communication Competence. 2013. University of Akron, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=akron1363804723.

    MLA Style (8th edition)

  • Lei, Ran. "Working On Campus: The Impact of International Student Employees' Dining Services Job Experience on The Development of Intercultural Communication Competence." Master's thesis, University of Akron, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=akron1363804723

    Chicago Manual of Style (17th edition)

akron1363804723
634
© 2013, some rights reserved.Creative Commons License Working On Campus: The Impact of International Student Employees' Dining Services Job Experience on The Development of Intercultural Communication Competence by Ran Lei is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. Based on a work at etd.ohiolink.edu.
This open access ETD is published by University of Akron and OhioLINK.