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ME VERSUS THEM: HOW INDIVIDUALS REACT TO SELF-RELATED AND OTHER-RELATED FEEDBACK

Roberts, Ariel
http://rave.ohiolink.edu/etdc/view?acc_num=akron1622216925622435

Abstract Details

2020, Doctor of Philosophy, University of Akron, Psychology-Industrial/Organizational.
Research and practitioners have a common interest in the benefits feedback can provide to individuals and employees. Feedback is an important tool that allows individuals to achieve a task, gain more clarity around expectations, and understand their own behavior. Individuals actively engage in feedback seeking to reap such benefits. However, feedback seeking is typically measured in the extant literature as frequency alone, as opposed to using multiple feedback seeking episodes. Additionally, much of the extant literature does not consider the multiple qualitative forms feedback can take. In a recent paper by Gong et al. (2017), a new typology of feedback seeking was developed. This typology includes four different qualitative forms of feedback: self-positive, self-negative, other-positive, and other-negative. Self-positive and self-negative feedback are about the individual receiving feedback, whereas other-positive and other-negative feedback is still given to the recipient but is about others or peers of the recipient performing similar tasks. Gong and colleagues created a scale to measure one’s feedback seeking. However, it is a self-report scale about typical behaviors. Thus, the present study determined it is more of a measure of feedback-seeking tendencies. This typology was explored in the context of multiple feedback-seeking episodes and feedback reactions. The present studies examined Gong et al.’s (2017) typology in two different samples. Study 1 consisted of 207 participants from Amazon’s Mechanical Turk and Study 2 consisted of 198 participants from a Midwestern University. Results indicated that self-reported feedback-seeking tendencies do not translate into actual feedback-seeking behavior. Additionally, individuals react significantly more favorably to self-positive feedback than all other types of feedback. But, when it came time to actually seek one of the four types of feedback, the majority of individuals in Study 2 sought self-negative feedback. Results also indicated that there is a significant indirect effect of feedback received on feedback seeking through feedback reactions. Feedback Orientation and Empathy were also explored as individual differences and both add incremental variance in predicting feedback reactions. Ultimately, results suggest that while individuals may favor positive information about themselves, they still seek feedback that is corrective in nature and often different than their self-reported feedback-seeking tendencies.
Paul Levy (Advisor)
156 p.
Psychology
Feedback, Feedback Orientation, Feedback Seeking

Recommended Citations

Citations

  • Roberts, A. (2020). ME VERSUS THEM: HOW INDIVIDUALS REACT TO SELF-RELATED AND OTHER-RELATED FEEDBACK [Doctoral dissertation, University of Akron]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=akron1622216925622435

    APA Style (7th edition)

  • Roberts, Ariel. ME VERSUS THEM: HOW INDIVIDUALS REACT TO SELF-RELATED AND OTHER-RELATED FEEDBACK. 2020. University of Akron, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=akron1622216925622435.

    MLA Style (8th edition)

  • Roberts, Ariel. "ME VERSUS THEM: HOW INDIVIDUALS REACT TO SELF-RELATED AND OTHER-RELATED FEEDBACK." Doctoral dissertation, University of Akron, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=akron1622216925622435

    Chicago Manual of Style (17th edition)

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This open access ETD is published by University of Akron and OhioLINK.