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The Effect of Disclosure on Perceptions of Retail Employers Toward Stuttering

Yarzebinski, Charity Sue

Abstract Details

2018, Master of Science (MS), Bowling Green State University, Communication Disorders.
Stuttering is a developmental communication disorder characterized by atypical interruptions in the forward flow of speech. Although stuttering-like disfluencies can be the most overt characteristic of stuttering, people who stutter (PWS) can also be affected by the perceptions of others. For this reason, it is important to study typical speakers’ reactions to stuttering and to investigate techniques that can be used to influence perceptions. The purpose of the current study was to assess employer reactions to the use of varying stuttering disclosure statements in the context of a cover letter for a job application. A mixed-methods approach using Likert scales and open-ended questions was employed to assess the reactions of retail managers to various randomly assigned cover letters. Cover letter conditions included no disclosure statement, a general disclosure statement, a disclosure statement containing mention of speech therapy, and a positive disclosure statement. Quantitative data analysis did not indicate a significant difference between conditions. However, qualitative analysis revealed that the general disclosure statement and the positive disclosure statement were overall more positive compared to the disclosure plus speech therapy condition. Participants in the disclosure plus speech therapy condition and the positive disclosure condition were more likely to indicate they would ask the applicant further questions about stuttering. Results from this study indicate that general or positive disclosure of stuttering on a cover letter prior to a job interview may be beneficial to an applicant who stutters.
Charles Hughes, Ph.D. (Advisor)
Brent Archer, Ph.D. (Committee Member)
Jason Whitfield, Ph.D. (Committee Member)
108 p.

Recommended Citations

Citations

  • Yarzebinski, C. S. (2018). The Effect of Disclosure on Perceptions of Retail Employers Toward Stuttering [Master's thesis, Bowling Green State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1522789102994694

    APA Style (7th edition)

  • Yarzebinski, Charity. The Effect of Disclosure on Perceptions of Retail Employers Toward Stuttering. 2018. Bowling Green State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1522789102994694.

    MLA Style (8th edition)

  • Yarzebinski, Charity. "The Effect of Disclosure on Perceptions of Retail Employers Toward Stuttering." Master's thesis, Bowling Green State University, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1522789102994694

    Chicago Manual of Style (17th edition)