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The Effects of Work Rate Upon Job Satisfaction

Wollack, Stephen

Abstract Details

1969, Doctor of Philosophy (Ph.D.), Bowling Green State University, Psychology.
Many jobs require workers to function at a rate of work which differs from their preferred rate. Often, this condition is a result of a mechanical process. The principal hypothesis in this research is that discrepancies from a person's preferred rate of work are associated with dissatisfaction. An inverted-U relationship was predicted between these discrepancies and job satisfaction. Discrep­ancies in the direction of above-normal work rates were predicted to be associated with fatigue, while below-normal rates were thought to be associated with boredom. Each of two tasks, assembly and inspection, were performed by a different group of 40 workers, who were hired specifically for this study. After a four-day period of learning, a base rate was obtained representing each worker's average or "preferred" rate of work. On the fifth day of work, each 2 was assigned to a compulsory rate based upon his preferred rate. Written measures of job satisfaction, fatigue, and boredom were obtained after the work period. None of the analyses with respect to the stated hypotheses was significant. However, when perceived work rate rather than actual rate was used in the analyses with pooled groups, the results were consistent with the predictions made for actual rate of work, satisfaction, fatigue, and boredom. Measures of perceived work rate were found to be only moderately correlated with actual rate of work. A statistical interaction between satisfaction end actual and perceived rate was suggested as one reason for these moderate correlations. Subsequent analysis confirmed this hypothesis. One serious limitation of this study was that the direction of causality could not be established for the relationship among the variables. Additional research addressed to the question of causality was suggested by the author. The implications of job satisfaction as a determinant of perceived work rate were discussed, and it was concluded that such a f inding, if confirmed, would. be an important contribution to industrial psychology.
Patricia Cain Smith (Advisor)

Recommended Citations

Citations

  • Wollack, S. (1969). The Effects of Work Rate Upon Job Satisfaction [Doctoral dissertation, Bowling Green State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1554464085295738

    APA Style (7th edition)

  • Wollack, Stephen. The Effects of Work Rate Upon Job Satisfaction. 1969. Bowling Green State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1554464085295738.

    MLA Style (8th edition)

  • Wollack, Stephen. "The Effects of Work Rate Upon Job Satisfaction." Doctoral dissertation, Bowling Green State University, 1969. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1554464085295738

    Chicago Manual of Style (17th edition)